LexisNexis Risk Solutions is seeking a Consumer Services Assistant to support consumers by managing enquiries, requests and cases to resolution. You will collaborate with colleagues to ensure accurate handling of consumer rights requests, meeting service levels and delivering a positive customer experience.
The role emphasizes attention to detail, empathy and clear written communication within a regulated environment, with opportunities to grow in a KPI-driven team.
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Consumer Data & Rights Support Specialist in Cardiff employer: LexisNexis Risk Solutions
At ICIS, we pride ourselves on being an exceptional employer, fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Data Governance Coordinator, you will be part of a multidisciplinary team dedicated to maximising the value of data, with ample opportunities for professional growth and development. Our commitment to employee well-being is reflected in our comprehensive benefits package tailored to your location, ensuring a supportive environment where you can make a meaningful impact.
