Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support sales and ensure customers have a fantastic experience.
- Company: Leading risk management solutions provider based in Cardiff.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Why this job: Make a real difference in customer satisfaction and process improvements.
- Qualifications: Strong problem-solving skills and B2B experience required.
- Other info: Join a dynamic team focused on customer success.
The predicted salary is between 30000 - 42000 £ per year.
A leading risk management solutions provider in Cardiff is seeking a Customer Relationship Manager to support the sales team and ensure a positive experience for customers. The role involves collaborating with sales and internal stakeholders, managing customer accounts, and providing tailored support.
Ideal candidates will have:
- A strong problem-solving skill set
- A customer-first mindset
- Prior experience in a B2B environment
This position offers an opportunity to contribute to customer satisfaction and process improvements.
B2B Customer Success & Onboarding Manager in Cardiff employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Customer Success & Onboarding Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills align with their needs. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your customer-first mindset and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace B2B Customer Success & Onboarding Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of B2B Customer Success & Onboarding Manager. Highlight your experience in customer relationship management and any relevant B2B skills that show you’re the perfect fit for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your problem-solving skills and customer-first mindset. Tell us why you’re passionate about customer success and how you can contribute to our team.
Showcase Relevant Experience: When filling out your application, don’t forget to mention any previous roles where you’ve collaborated with sales teams or managed customer accounts. We love seeing real examples of how you’ve made a difference!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know the Company Inside Out
Before your interview, make sure you research the risk management solutions provider thoroughly. Understand their products, services, and the specific challenges they face in the B2B space. This will help you tailor your answers and show that you're genuinely interested in contributing to their success.
✨Showcase Your Problem-Solving Skills
Since the role requires strong problem-solving abilities, prepare examples from your past experiences where you've successfully resolved customer issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Emphasise Your Customer-First Mindset
During the interview, highlight your commitment to customer satisfaction. Share stories that demonstrate how you've gone above and beyond for clients in previous roles. This will resonate well with the interviewers, as they are looking for someone who prioritises the customer experience.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
