At a Glance
- Tasks: Enhance customer relationships by providing technical support and troubleshooting software solutions.
- Company: Join LexisNexis Risk Solutions, a leader in global customer support.
- Benefits: Enjoy a competitive pension scheme and generous holiday allowances.
- Other info: Be part of a global team with opportunities for growth and development.
- Why this job: Make a real difference in customer satisfaction while using your bilingual skills.
- Qualifications: Proven customer support experience and fluency in English and French.
The predicted salary is between 40000 - 50000 £ per year.
Lexis Nexis Risk Solutions is seeking a Support Engineer to enhance technical customer relationships within a global support team.
This role involves providing guidance on software solutions, troubleshooting integrations, and ensuring customer satisfaction.
The ideal candidate will have a proven track record in Customer Support, proficiency in both English and French, and excellent troubleshooting skills.
We offer generous benefits including a competitive pension scheme and generous holiday allowances.
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We think you need these skills to ace Bilingual Customer Support Engineer (English/French)
Bilingual Proficiency (English/French)
Customer Support
Technical Troubleshooting
Software Solutions Guidance
Integration Troubleshooting
Customer Satisfaction
Communication Skills
