Associate Professional Services Consultant

Associate Professional Services Consultant

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximise operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients.

About the Role: As an associate consultant you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge

Responsibilities:

• Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion,customer satisfaction is attended to throughout the engagement.
• Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs
• Showing a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.
• Understanding customer use cases and requirements and in turn apply best practices for those customer implementations.
• Delivering, installing, and configures of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge
• Determining the types of products and services required by clients and troubleshoots customer issues during implementation

Requirements

• Have project management skills and experience
• Have significant exposure to technical implementation
• Database: -SQL/Oracle, Web deployment: -Apache Tomcat, Middleware: IBM MQ, DAPR, Kafka, Cloud: – AWS, Mircosoft Azure
• Operating Systems: -Windows, Linux
• Have excellent troubleshooting skills
• Have a vast range of technical knowledge
• Demonstrate good internal and external stakeholder management experience

Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life Assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work