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- Tasks: Own the order validation process in Salesforce.com and ensure accurate invoicing.
- Company: Join a dynamic International Fulfilment team with a focus on collaboration.
- Benefits: Enjoy generous holidays, health perks, and a competitive pension scheme.
- Other info: Flexible work environment with opportunities for personal growth and community involvement.
- Why this job: Make a real impact by supporting international customers and enhancing business value.
- Qualifications: Experience with Salesforce or similar CRM, strong attention to detail, and teamwork skills.
The predicted salary is between 30000 - 40000 £ per year.
Our International Fulfilment team is responsible for the sales order processing and product fulfilment for an internationally based sales team. We handle orders from the point of submission in SalesForce.com through to invoicing. We create billing for the contracts to ensure accurate product fulfilment, invoicing, and timely revenue recognition.
As a member of the International Fulfilment team, you will be responsible for the order validation process in Salesforce.com up until invoicing. You will work to ensure workflows are maintained in keeping with established audit requirements, prioritising multiple tasks while managing your own workload to ensure ongoing success.
Responsibilities
- Take ownership of the order validation process in Salesforce.com all the way through to invoicing.
- Work within established KPI's ensuring accuracy for all quotes to deliver accurate billing and revenue recognition.
- Establish relationships with relevant Sales personnel and other internal stakeholders to ensure governance for order entry, data integrity of CRM and billing systems.
- Collaborate with Fulfilment team to ensure workflows and best practice are maintained in line with established audit requirements.
- Establish solid working relationships with all Fulfilment teams to ensure consistency of first class support for all International LNRS customers.
- Be able to multi-task effectively within agreed upon deadlines whilst managing own workload.
- Have the ability to work well under pressure and deadlines whilst being flexible.
- Display excellent attention to detail and critical thinking.
- Have excellent working knowledge of Salesforce or similar CRM system.
- Be proficient in using Microsoft Office package.
- Have a positive, collaborative mindset and a desire to deliver real business value to our customers.
Benefits
- Generous holiday allowance with the option to buy additional days.
- Health screening, eye care vouchers and private medical benefits.
- Wellbeing programs.
- Access to a competitive contributory pension scheme.
- Save As You Earn share option scheme.
- Travel Season ticket loan.
- Electric Vehicle Scheme.
- Optional Dental Insurance.
- Maternity, paternity and shared parental leave.
- Employee Assistance Programme.
- Access to emergency care for both the elderly and children.
- RECARES days, giving you time to support the charities and causes that matter to you.
- Access to employee resource groups with dedicated time to volunteer.
- Access to extensive learning and development resources.
- Access to employee discounts scheme via Perks at Work.
Account Support Analyst employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Support Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees in the International Fulfilment team or similar roles. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your Salesforce skills! If you’ve got experience with CRM systems, be ready to discuss specific examples of how you’ve used them to improve processes or solve problems.
✨Tip Number 3
Prepare for the pressure! Think of scenarios where you’ve successfully managed multiple tasks under tight deadlines. Share these stories during interviews to demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Support Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with order validation and Salesforce. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Showcase Your Attention to Detail: Since this role requires excellent attention to detail, include examples in your application that demonstrate your ability to manage data accurately. We love candidates who can spot the little things that make a big difference!
Highlight Your Collaborative Spirit: We’re all about teamwork here at StudySmarter! Make sure to mention any experiences where you’ve successfully collaborated with others, especially in a fast-paced environment. It’s all about building those solid working relationships!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know Your Salesforce Inside Out
Since the role heavily involves Salesforce.com, make sure you brush up on your knowledge of the platform. Familiarise yourself with the order validation process and how it integrates with invoicing. Being able to discuss specific features or functionalities will show that you're not just familiar but truly engaged with the tools you'll be using.
✨Demonstrate Your Multi-Tasking Skills
The job requires juggling multiple tasks while meeting deadlines. Prepare examples from your past experiences where you've successfully managed competing priorities. This will help illustrate your ability to thrive under pressure and keep everything running smoothly.
✨Build Relationships in Your Answers
The role emphasises collaboration with sales personnel and other stakeholders. Think about how you can showcase your interpersonal skills during the interview. Share stories that highlight your ability to establish solid working relationships and how that has positively impacted your previous roles.
✨Attention to Detail is Key
With a focus on accuracy for quotes and billing, it's crucial to demonstrate your attention to detail. Prepare to discuss how you ensure data integrity in your work. You might even want to bring up any systems or processes you've implemented to catch errors before they become issues.