At a Glance
- Tasks: Manage customer portfolios, ensuring satisfaction and driving revenue growth.
- Company: Join LexisNexis Risk Solutions, a global leader in risk assessment.
- Benefits: Hybrid work model, competitive salary, and focus on employee wellbeing.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Make a real impact by helping businesses solve complex risk problems.
- Qualifications: Fluency in French and English, strong communication skills, and account management experience.
The predicted salary is between 45000 - 55000 £ per year.
Location: London office or Paris office (hybrid/ minimum twice a week in the office)
About the business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
About our Team: Our sales team based in London is dedicated to partnering with organisations to address and solve complex risk problems. You will be joining a high-performance sales team in a business enjoying significant growth, a global FTSE 100 company and well renowned in the market.
About the role: As an Account Executive at LexisNexis Risk Solutions, you will play a key role in driving customer success, retention, and revenue growth within your assigned portfolio. You’ll manage a book of existing customers throughout their lifecycle, ensuring timely renewals while proactively identifying opportunities to expand usage, increase licences, and introduce additional products. You’ll act as a trusted advisor to your clients, building strong relationships at all levels and developing a deep understanding of their needs. Through regular engagement, training, and ongoing account management, you’ll help customers maximise the value of our solutions while protecting and growing recurring revenue. Working closely with internal teams, you’ll coordinate a seamless customer experience and contribute to the overall commercial success of the territory.
If you’re proactive, detail‑oriented, and passionate about delivering exceptional customer outcomes, this role offers a fantastic opportunity to make a meaningful impact.
Responsibilities
- Manage a portfolio of existing customers, acting as their main point of contact
- Build strong, long‑term relationships to ensure high satisfaction and retention
- Own the full renewal cycle, ensuring timely and accurate contract renewals
- Identify and qualify upsell and cross‑sell opportunities to drive incremental revenue
- Monitor account health, spot risks early, and take proactive action
- Deliver onboarding and tailored product training to new and existing users
- Coordinate with internal teams to resolve issues and support a seamless customer experience
- Maintain accurate CRM records, forecasts, and opportunity updates
- Provide regular updates to leadership on performance and account activity
Requirements
- Proven ability to manage a portfolio of customers and meet renewal and revenue targets
- Strong communication and relationship‑building skills, including confident phone engagement
- Proactive, empathetic, and able to resolve customer issues effectively
- Highly organised and detail‑oriented, with the ability to manage multiple priorities
- Strong analytical and problem‑solving skills to identify trends and opportunities
- Adaptable and able to collaborate effectively with cross‑functional teams
- Results‑driven, with a focus on customer satisfaction and commercial growth
- Fluency in both English and French is mandatory
- Experience using CRM systems (Salesforce preferred)
- Background in account management or client‑facing roles with senior stakeholders
- Familiarity with structured sales methodologies (e.g., MEDDPICC, SPIN)
We know that your wellbeing and happiness are key to a long and successful career.
Account Executive (French speaking) employer: LexisNexis Risk Solutions
At ICIS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and accountability. Our commitment to employee well-being is reflected in our generous benefits package, extensive learning opportunities, and a supportive environment that encourages personal and professional growth. Join us in our mission to optimize the world's resources while enjoying a fulfilling career in a globally distributed team that values your insights and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive (French speaking)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Executive (French speaking) at LexisNexis Risk Solutions, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including LexisNexis Risk Solutions. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Executive (French speaking). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Executive (French speaking)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for LexisNexis Risk Solutions:When writing your cover letter, make sure to tailor your message specifically for LexisNexis Risk Solutions. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show LexisNexis Risk Solutions that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show LexisNexis Risk Solutions that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with LexisNexis Risk Solutions’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
