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For Companies At a Glance
- Tasks: Manage client accounts, build relationships, and oversee contract renewals.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment and business services.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by helping clients while developing your skills in a supportive culture.
- Qualifications: Fluent in English and Italian, with strong communication and relationship-building skills.
- Other info: Experience with Salesforce is a plus; ideal for proactive individuals who thrive in team settings.
The predicted salary is between 28800 - 43200 £ per year.
Overview
As an Account Executive at LexisNexis Risk Solutions, you\\\’ll play a crucial role in our client retention and growth strategy. Managing your own portfolio of accounts, you will build strong client relationships, take full ownership of the renewal cycle, and identify upsell opportunities. You\\\’ll act as a trusted advisor, confidently engaging with clients at all levels while coordinating with internal teams to ensure a seamless customer experience. If you\\\’re detail-oriented, proactive, and customer-focused, this is a fantastic opportunity to make an impact.
Responsibilities
- Act as the main point of contact for a portfolio of clients
- Build strong, long-term client relationships and ensure high satisfaction
- Manage the full contract renewal process with accuracy and timeliness
- Monitor client activity to identify potential risks and take proactive action
- Collaborate with internal teams to resolve issues and deliver a seamless experience
- Maintain accurate forecasts and contribute to overall sales performance
- Upselling & Cross-Selling
- Identify opportunities to grow accounts through upsell and cross-sell strategies
- Keep CRM systems up to date with qualified opportunities and account insights
- Support sales and marketing campaigns by promoting relevant solutions to clients
- Customer Onboarding
- Guide new clients through a smooth onboarding process
- Conduct welcome calls and deliver tailored product training
- Coordinate internal support to respond quickly to client queries during onboarding
Qualifications
- Fluent in English and Italian
- Detail-oriented and highly organised, with the ability to juggle multiple priorities
- Strong relationship-building and communication skills, especially over the phone
- Proven experience in meeting or exceeding sales/renewal targets
- Proactive and adaptable, comfortable working both independently and in teams
Desirable
- Experience with Salesforce or similar CRMs
- Background in account management or client-facing roles with senior stakeholders
- Familiarity with eLearning platforms such as Brainshark or Highspot
About LexisNexis Risk Solutions
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below: https://risk.lexisnexis.com/
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Account Executive employer: LexisNexis Risk Solutions
Contact Detail:
LexisNexis Risk Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with LexisNexis Risk Solutions and their offerings. Understanding their products and how they help businesses can give you an edge in conversations with potential clients, showcasing your knowledge and commitment to the role.
✨Tip Number 2
Practice your relationship-building skills. As an Account Executive, you'll need to engage confidently with clients at all levels. Consider role-playing scenarios with friends or colleagues to enhance your communication techniques and build rapport.
✨Tip Number 3
Get comfortable with CRM systems like Salesforce. If you have experience with similar platforms, brush up on your skills. Being proficient in managing client data and tracking opportunities will demonstrate your readiness for the role.
✨Tip Number 4
Showcase your proactive approach by preparing examples of how you've successfully managed client relationships in the past. Highlight specific instances where you identified upsell opportunities or resolved issues efficiently to illustrate your value.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client-facing roles. Emphasise your relationship-building skills and any achievements related to sales or renewals.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Account Executive role at LexisNexis Risk Solutions. Mention specific examples of how you've successfully managed client relationships and contributed to sales growth in previous positions.
Showcase Relevant Skills: Highlight your fluency in English and Italian, as well as your proficiency with CRM systems like Salesforce. Discuss your detail-oriented nature and ability to manage multiple priorities effectively.
Research the Company: Familiarise yourself with LexisNexis Risk Solutions and their offerings. Understanding their solutions and market position will help you articulate how you can contribute to their client retention and growth strategy.
How to prepare for a job interview at LexisNexis Risk Solutions
✨Know Your Portfolio
Before the interview, research the types of clients you might be managing. Understand their industries and potential challenges they face. This will help you demonstrate your ability to build strong relationships and act as a trusted advisor.
✨Showcase Your Communication Skills
As an Account Executive, strong communication is key. Prepare examples of how you've successfully engaged with clients in the past, especially over the phone. Highlight your ability to convey complex information clearly and effectively.
✨Demonstrate Proactivity
Be ready to discuss how you've identified upsell opportunities or managed risks in previous roles. Share specific instances where your proactive approach led to successful outcomes, showcasing your detail-oriented nature.
✨Familiarise Yourself with Relevant Tools
If you have experience with Salesforce or similar CRMs, be sure to mention it. If not, take some time to learn the basics. Understanding these tools can show your adaptability and readiness to hit the ground running.
