LexisNexis Risk Solutions UK Ltd. seeks an experienced Customer Support Specialist to act as the primary client contact, manage incidents, and coordinate with multiple stakeholders. You will own SLAs, investigate issues, and escalate where needed to ensure timely resolutions.
The role emphasizes trust, empowerment, and strong communication while coordinating with product and technology teams to improve processes and customer satisfaction.
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Technical Account Manager — Client-Facing, Hybrid in City of London employer: LexisNexis Risk Solutions UK Ltd. Company
At LexisNexis Risk Solutions UK Ltd., we pride ourselves on fostering a collaborative and dynamic work environment that prioritises employee growth and customer satisfaction. As a Customer Relationship Manager in Wales, you will benefit from a hybrid working model, allowing for flexibility while being part of a supportive team dedicated to delivering exceptional service. Our commitment to professional development and a customer-first culture makes us an outstanding employer for those seeking meaningful and rewarding careers.
Contact Details:
LexisNexis Risk Solutions UK Ltd. Company Recruitment Team
