At a Glance
- Tasks: Lead UX strategy and design for AI-first enterprise products, shaping user experiences.
- Company: Join a forward-thinking tech company focused on innovation and user experience.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and creativity.
- Why this job: Make a real impact by shaping the future of AI-driven user experiences.
- Qualifications: 10+ years in UX or product design, with strong leadership and innovation skills.
The predicted salary is between 80000 - 120000 £ per year.
Interested in leading a modern UX organization shaping AI-first and agentic enterprise products? Do you thrive building design systems, research capability, and high-performing teams that scale product quality and delivery speed?
About our Team
We are building a stronger, more unified User Experience, Design and Innovation (UEDI) function across a growing product portfolio spanning AI-enabled workflows, data-rich products, and domain-specific enterprise solutions. As we evolve, we need UX to be a strategic capability—not just a downstream design service—helping teams deliver clearer, more differentiated end-to-end experiences and ensuring AI and data-heavy products remain usable, trustworthy, and valuable for real users.
About the Role
As Director of User Experience, Design and Innovation (UEDI), you will lead the user experience strategy and design capability across the portfolio, bringing together product design, interaction design, UX research, design systems, and innovation practices. You will partner closely with Product, Engineering, Product Operations, and Strategy to shape experiences from discovery through delivery—especially as we build AI-first and agentic experiences where trust, explainability, workflow fit, and user control are critical to adoption.
Responsibilities:
- Set the UX vision, strategy, and operating model across the product portfolio.
- Lead end-to-end product and interaction design for enterprise workflows, analytics experiences, and AI-enabled interfaces.
- Build and scale a UX research and insight capability that informs roadmap and prioritization decisions.
- Develop and govern design systems, reusable patterns, and standards to improve consistency and speed delivery.
- Shape AI-first and agentic experiences (conversational flows, guided workflows, trust signals, explainability, and user control).
- Raise the bar on user understanding through personas, journey mapping, usability testing, and evidence-based design.
- Recruit, develop, and lead a high-performing team of designers, researchers, and UX leaders.
- Partner with Product, Engineering, Product Operations, and Strategy leaders to align design priorities with business outcomes.
- Drive innovation practices (exploration, prototyping, and future-state experience design) to de-risk bets and accelerate learning.
- Ensure experiences are intuitive, effective, and trusted across a complex, multi-domain portfolio.
Requirements:
- 10+ years of experience in UX, product design, service design, or related disciplines.
- Experience with AI-powered, conversational, or agentic product experiences (trust, explainability, and user control).
- Proven leadership in B2B/enterprise software, workflow tools, analytics, or data-intensive products.
- Experience building and scaling design organizations (operating model, talent, standards, and governance).
- Strong track record partnering with Product and Engineering leaders to deliver customer-facing outcomes.
- Ability to lead or influence UX research, design systems, and end-to-end experience strategy.
- Experience designing for complex workflows, expert users, and information-rich products.
- Comfort operating in ambiguity, influencing across functions, and balancing portfolio-level vision with product-level detail.
- Experience modernizing fragmented experiences into coherent platform journeys (preferred).
- Experience in building and maintaining customer journeys, jobs-to-be-done and value across all product portfolios.
Director of UX & AI-First Innovation in London employer: LexisNexis Intellectual Property Solutions
Join a forward-thinking organisation that prioritises innovation and user experience in the rapidly evolving field of AI. As a Director of UX & AI-First Innovation, you will be part of a collaborative culture that values creativity and strategic thinking, offering ample opportunities for professional growth and development. With a focus on building high-performing teams and a commitment to delivering exceptional user experiences, this role provides a unique chance to shape the future of enterprise products in a supportive and dynamic environment.
Contact Details:
LexisNexis Intellectual Property Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of UX & AI-First Innovation in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX and design work, especially projects involving AI. This is your chance to shine and demonstrate your expertise.
✨Tip Number 3
Prepare for interviews by practising common UX scenarios. Think about how you’d tackle challenges related to AI-first products and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us shape the future of UX and AI-driven innovation.
We think you need these skills to ace Director of UX & AI-First Innovation in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Director of UX & AI-First Innovation role. Highlight your leadership in UX, product design, and any experience with AI-powered products to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for UX and innovation, and explain how your vision aligns with our mission at StudySmarter. Don’t forget to mention specific projects that showcase your expertise.
Showcase Your Portfolio:Include a link to your portfolio that demonstrates your design process and outcomes. We love seeing how you’ve tackled complex workflows and created user-centric designs, especially in AI-driven environments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead our UX strategy!
How to prepare for a job interview at LexisNexis Intellectual Property Solutions
✨Know Your UX Fundamentals
Make sure you brush up on your UX principles and methodologies. Be ready to discuss how you've applied these in past roles, especially in relation to AI-first products. Highlight your experience with design systems and user research, as these will be key topics.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate your ability to lead high-performing teams. Prepare examples of how you've built and scaled design organisations, and how you've partnered with cross-functional teams to achieve business outcomes. This is your chance to shine!
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or improve existing workflows. Think about how you would approach designing for complex, data-rich products and how you'd ensure usability and trust in AI-driven experiences. Practice articulating your thought process clearly.
✨Align with Company Vision
Research the company's mission and values, especially around AI and user experience. Be prepared to discuss how your vision aligns with theirs and how you can contribute to shaping their UX strategy. Showing that you understand their goals will set you apart from other candidates.
