At a Glance
- Tasks: Lead UX strategy and design for innovative AI-first enterprise products.
- Company: Join a forward-thinking tech company focused on user experience and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a strong emphasis on collaboration and creativity.
- Why this job: Shape the future of AI-driven experiences and make a real impact in tech.
- Qualifications: 10+ years in UX design with a focus on AI and enterprise solutions.
The predicted salary is between 90000 - 120000 £ per year.
Interested in leading a modern UX organization shaping AI-first and agentic enterprise products? Do you thrive building design systems, research capability, and high-performing teams that scale product quality and delivery speed?
About our Team
We are building a stronger, more unified User Experience, Design and Innovation (UEDI) function across a growing product portfolio spanning AI-enabled workflows, data-rich products, and domain-specific enterprise solutions. As we evolve, we need UX to be a strategic capability—not just a downstream design service—helping teams deliver clearer, more differentiated end-to-end experiences and ensuring AI and data-heavy products remain usable, trustworthy, and valuable for real users.
About the Role
As Director of User Experience, Design and Innovation (UEDI), you will lead the user experience strategy and design capability across the portfolio, bringing together product design, interaction design, UX research, design systems, and innovation practices. You will partner closely with Product, Engineering, Product Operations, and Strategy to shape experiences from discovery through delivery—especially as we build AI-first and agentic experiences where trust, explainability, workflow fit, and user control are critical to adoption.
Responsibilities:
- Set the UX vision, strategy, and operating model across the product portfolio.
- Lead end-to-end product and interaction design for enterprise workflows, analytics experiences, and AI-enabled interfaces.
- Build and scale a UX research and insight capability that informs roadmap and prioritization decisions.
- Develop and govern design systems, reusable patterns, and standards to improve consistency and speed delivery.
- Shape AI-first and agentic experiences (conversational flows, guided workflows, trust signals, explainability, and user control).
- Raise the bar on user understanding through personas, journey mapping, usability testing, and evidence-based design.
- Recruit, develop, and lead a high-performing team of designers, researchers, and UX leaders.
- Partner with Product, Engineering, Product Operations, and Strategy leaders to align design priorities with business outcomes.
- Drive innovation practices (exploration, prototyping, and future-state experience design) to de-risk bets and accelerate learning.
- Ensure experiences are intuitive, effective, and trusted across a complex, multi-domain portfolio.
Requirements:
- 10+ years of experience in UX, product design, service design, or related disciplines.
- Experience with AI-powered, conversational, or agentic product experiences (trust, explainability, and user control).
- Proven leadership in B2B/enterprise software, workflow tools, analytics, or data-intensive products.
- Experience building and scaling design organizations (operating model, talent, standards, and governance).
- Strong track record partnering with Product and Engineering leaders to deliver customer-facing outcomes.
- Ability to lead or influence UX research, design systems, and end-to-end experience strategy.
- Experience designing for complex workflows, expert users, and information-rich products.
- Comfort operating in ambiguity, influencing across functions, and balancing portfolio-level vision with product-level detail.
- Experience modernizing fragmented experiences into coherent platform journeys (preferred).
- Experience in building and maintaining customer journeys, jobs-to-be-done and value across all product portfolios.
Director User Experience Design and Innovation employer: LexisNexis Intellectual Property Solutions
Join a forward-thinking organisation that prioritises innovation and user-centric design in the heart of a dynamic tech hub. As a Director of User Experience, Design and Innovation, you will thrive in a collaborative culture that values creativity and strategic thinking, while benefiting from extensive professional development opportunities and a commitment to work-life balance. With a focus on AI-first products, you'll be at the forefront of shaping meaningful experiences that drive real impact for users and businesses alike.
Contact Details:
LexisNexis Intellectual Property Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director User Experience Design and Innovation
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects related to AI and user experience. Make it easy for potential employers to see what you can do.
✨Tip Number 3
Prepare for interviews by researching the company’s products and UX strategies. Bring ideas to the table about how you can enhance their user experience—this shows you’re proactive and invested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Director User Experience Design and Innovation
Some tips for your application 🫡
Show Your Passion for UX:When writing your application, let your enthusiasm for user experience design shine through. We want to see how you can lead a modern UX organisation and shape AI-first products, so share your experiences and what excites you about this role!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in UX, product design, and innovation. We’re looking for someone who can build design systems and high-performing teams, so showcase your achievements in these areas!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your experience with AI-powered products and complex workflows. Use bullet points where possible to make it easy for us to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at LexisNexis Intellectual Property Solutions
✨Know Your UX Fundamentals
Make sure you brush up on your UX principles, especially around AI-first and agentic experiences. Be ready to discuss how you've applied these concepts in past roles, particularly in B2B or enterprise settings.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate your ability to lead high-performing teams. Prepare examples of how you've built and scaled design organisations, and be ready to talk about your approach to mentoring and developing talent.
✨Align with Business Outcomes
Understand the company's goals and how UX can drive those outcomes. Be prepared to discuss how you've partnered with Product and Engineering teams in the past to deliver customer-facing results that align with business strategies.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about complex workflows you've designed for expert users and how you ensured usability and trust in your designs. Use specific examples to illustrate your thought process.
