At a Glance
- Tasks: Lead UX strategy and design for AI-first enterprise products, shaping user experiences.
- Company: Join a forward-thinking tech company focused on innovation and user experience.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a strong emphasis on collaboration and creativity.
- Why this job: Make a real impact by shaping the future of AI-driven user experiences.
- Qualifications: 10+ years in UX or product design, with a focus on AI and enterprise solutions.
The predicted salary is between 90000 - 120000 £ per year.
Interested in leading a modern UX organization shaping AI-first and agentic enterprise products? Do you thrive building design systems, research capability, and high-performing teams that scale product quality and delivery speed?
About our Team
We are building a stronger, more unified User Experience, Design and Innovation (UEDI) function across a growing product portfolio spanning AI-enabled workflows, data-rich products, and domain-specific enterprise solutions. As we evolve, we need UX to be a strategic capability—not just a downstream design service—helping teams deliver clearer, more differentiated end-to-end experiences and ensuring AI and data-heavy products remain usable, trustworthy, and valuable for real users.
About the Role
As Director of User Experience, Design and Innovation (UEDI), you will lead the user experience strategy and design capability across the portfolio, bringing together product design, interaction design, UX research, design systems, and innovation practices. You will partner closely with Product, Engineering, Product Operations, and Strategy to shape experiences from discovery through delivery—especially as we build AI-first and agentic experiences where trust, explainability, workflow fit, and user control are critical to adoption.
Responsibilities:
- Set the UX vision, strategy, and operating model across the product portfolio.
- Lead end-to-end product and interaction design for enterprise workflows, analytics experiences, and AI-enabled interfaces.
- Build and scale a UX research and insight capability that informs roadmap and prioritization decisions.
- Develop and govern design systems, reusable patterns, and standards to improve consistency and speed delivery.
- Shape AI-first and agentic experiences (conversational flows, guided workflows, trust signals, explainability, and user control).
- Raise the bar on user understanding through personas, journey mapping, usability testing, and evidence-based design.
- Recruit, develop, and lead a high-performing team of designers, researchers, and UX leaders.
- Partner with Product, Engineering, Product Operations, and Strategy leaders to align design priorities with business outcomes.
- Drive innovation practices (exploration, prototyping, and future-state experience design) to de-risk bets and accelerate learning.
- Ensure experiences are intuitive, effective, and trusted across a complex, multi-domain portfolio.
Requirements:
- 10+ years of experience in UX, product design, service design, or related disciplines.
- Experience with AI-powered, conversational, or agentic product experiences (trust, explainability, and user control).
- Proven leadership in B2B/enterprise software, workflow tools, analytics, or data-intensive products.
- Experience building and scaling design organizations (operating model, talent, standards, and governance).
- Strong track record partnering with Product and Engineering leaders to deliver customer-facing outcomes.
- Ability to lead or influence UX research, design systems, and end-to-end experience strategy.
- Experience designing for complex workflows, expert users, and information-rich products.
- Comfort operating in ambiguity, influencing across functions, and balancing portfolio-level vision with product-level detail.
- Experience modernizing fragmented experiences into coherent platform journeys (preferred).
- Experience in building and maintaining customer journeys, jobs-to-be-done and value across all product portfolios.
Director of UX & AI-First Innovation employer: LexisNexis Intellectual Property Solutions
Join a forward-thinking organisation that prioritises innovation and user experience in the rapidly evolving field of AI-first enterprise solutions. Our collaborative work culture fosters creativity and growth, offering ample opportunities for professional development while you lead a talented team dedicated to shaping intuitive and trustworthy products. Located in a vibrant tech hub, we provide a dynamic environment where your contributions will directly impact the future of user experience design.
Contact Details:
LexisNexis Intellectual Property Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of UX & AI-First Innovation
✨Tip Number 1
Network like a pro! Reach out to folks in the UX and AI space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects related to AI-first experiences. Make it easy for potential employers to see what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common UX scenarios and case studies. Be ready to discuss how you've tackled complex workflows and built high-performing teams in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Director of UX & AI-First Innovation
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in UX and AI-first innovation. We want to see how your skills align with our mission of creating user-friendly, data-rich products.
Showcase Your Leadership Skills:As a Director, we’re looking for someone who can lead high-performing teams. Share examples of how you've built and scaled design organisations or led successful projects in your previous roles.
Demonstrate Your Understanding of AI:Since we're focused on AI-enabled experiences, it’s crucial to illustrate your knowledge in this area. Talk about any relevant projects where you’ve integrated AI into UX design or product development.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at LexisNexis Intellectual Property Solutions
✨Know Your UX Fundamentals
Make sure you brush up on your UX principles and methodologies. Be ready to discuss how you've applied these in past roles, especially in relation to AI-first products. Highlight your experience with design systems and user research, as these are crucial for the role.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate your ability to lead high-performing teams. Prepare examples of how you've built and scaled design organisations, and how you've partnered with cross-functional teams to achieve business outcomes. This will show that you can align design priorities with strategic goals.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or improve existing workflows. Think about how you would shape AI-first experiences and ensure usability and trust. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Understand the Company’s Vision
Research the company’s current products and their approach to UX and AI. Be prepared to discuss how you can contribute to their vision of creating intuitive and effective user experiences. Showing that you understand their goals will set you apart from other candidates.
