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- Tasks: Be the go-to person for customers, solving their technical queries and ensuring they get top-notch support.
- Company: Join a leading risk solutions provider with a focus on customer success.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference by helping customers maximise their use of innovative products.
- Qualifications: Strong customer service skills and some tech knowledge, especially in databases and web technologies.
- Other info: Exciting role with travel opportunities and a chance to grow your career.
The predicted salary is between 30000 - 40000 £ per year.
A leading risk solutions provider is seeking a Junior Technical Account Manager in Leeds. You will be the primary contact for customers, ensuring they effectively use products and receive quality support.
Responsibilities include:
- Addressing technical queries
- Collaborating with teams on customer needs
- Documenting solutions
Candidates should have strong customer service skills and familiarity with technical environments, including databases and web technologies. This hybrid role includes travel for account management.
Premier Technical Account Manager (Hybrid) in Leeds employer: Lexis Nexis
Contact Detail:
Lexis Nexis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premier Technical Account Manager (Hybrid) in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common technical questions related to account management. We should also be ready to showcase our problem-solving skills with real-life examples.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep us fresh in the interviewer's mind and show our enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance! It shows we’re genuinely interested in the position and helps us stand out from the crowd.
We think you need these skills to ace Premier Technical Account Manager (Hybrid) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any experience with technical environments. We want to see how you can bring value to our team, so don’t be shy about showcasing relevant projects or roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Junior Technical Account Manager role and how your background aligns with our needs. Let us know what makes you tick!
Showcase Your Technical Know-How: Since this role involves working with databases and web technologies, make sure to mention any relevant skills or experiences. We love seeing candidates who are comfortable in technical environments, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Lexis Nexis
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of databases and web technologies. Be ready to discuss how you've used these in previous roles or projects, as this will show your technical prowess and ability to support customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your customer service experience. Think about times when you resolved a customer's issue or went above and beyond to ensure their satisfaction. This will demonstrate your commitment to providing quality support.
✨Understand the Company and Its Products
Do some research on the risk solutions provider and their products. Familiarise yourself with their offerings and think about how you can help customers maximise their use of these products. This knowledge will impress your interviewers and show your genuine interest.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific technical queries or customer situations. Practise articulating your thought process and problem-solving skills, as this will be crucial in demonstrating your fit for the role.