At a Glance
- Tasks: Lead tech projects that transform customer experiences in hospitality.
- Company: Elior UK, a people-first business revolutionising hospitality technology.
- Benefits: Free meals, flexible hours, generous holidays, and career growth opportunities.
- Other info: Join a diverse team where your voice is valued and supported.
- Why this job: Make a real impact by bringing innovative tech solutions to life.
- Qualifications: Experience in tech project delivery and strong stakeholder management skills.
The predicted salary is between 60750 - 74250 £ per year.
Shape the future of hospitality technology! At Elior UK, we're transforming the way customers experience food, hospitality and retail through innovative technology. From digital ordering and EPOS to mobile applications and customer-facing solutions, we're investing in technology that delivers smarter operations and exceptional customer experiences. We're looking for a Technology Acceleration Manager to lead the successful rollout of these solutions across our client sites. If you enjoy managing projects, working closely with customers, and bringing technology to life through training, implementation and innovation, this is an opportunity to make a real impact.
Location: London (predominantly client-site based across London with some national travel)
Working Pattern: Monday to Friday | 9am – 5:30pm
What you'll be serving up...
As Technology Acceleration Manager, you'll take ownership of customer technology projects from concept through to launch, ensuring every implementation is delivered seamlessly and creates lasting value for our clients and operational teams. You'll:
- Lead the end-to-end delivery of customer technology projects, ensuring they're delivered on time, within budget and to the highest standard.
- Champion Elior's customer technology strategy, promoting digital innovation across clients and internal stakeholders.
- Manage the mobilisation and launch of new technology solutions, providing on-site support and guidance to ensure successful adoption.
- Deliver engaging training and communications to operational teams, helping them embrace new systems with confidence.
- Build strong relationships with Operations, Sales, Technology teams and third-party suppliers to deliver outstanding customer outcomes.
- Support technology feasibility assessments for new business opportunities and provide expert advice during the sales process.
- Identify opportunities to improve systems, processes and customer experiences by keeping up to date with emerging technologies and industry trends.
- Monitor project risks, manage implementation plans and ensure technology solutions continue to deliver long-term business value.
The ingredients you’ll bring...
We’re looking for someone who combines strong project delivery skills with a passion for technology and customer experience. You'll ideally have:
- Experience delivering technology implementation projects involving digital platforms, EPOS, e-commerce, mobile applications or hospitality technology.
- A proven ability to manage multiple projects simultaneously from planning through to successful launch.
- Strong stakeholder management skills, with the confidence to influence colleagues, clients and suppliers at all levels.
- Experience training and supporting end users through technology change programmes.
- Excellent organisational, communication and problem-solving skills.
- Commercial awareness, with experience managing project budgets, suppliers or technology partners.
- A proactive mindset with a passion for innovation and continuous improvement.
- Experience within hospitality, retail or contract catering would be advantageous, but isn't essential.
If you're passionate about using technology to transform customer experiences and enjoy delivering projects that make a real difference, we'd love to hear from you.
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - generous holiday allowance of 33 days, with the option to buy more.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Technology Acceleration Manager employer: Lexington-Catering
Lexington is an exceptional employer that prioritises the well-being and growth of its team members, offering a vibrant work culture where employees feel valued and inspired. With flexible working arrangements, generous holiday allowances, and a commitment to career development, Lexington ensures that its General Managers can thrive both personally and professionally while delivering outstanding service in a dynamic law firm environment. Enjoy free meals, mental health support, and exclusive discounts, making every day at work rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Acceleration Manager
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Lexington-Catering!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Lexington-Catering, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Lexington-Catering.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Technology Acceleration Manager
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Lexington-Catering, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Lexington-Catering.
How to prepare for a job interview at Lexington-Catering
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
