At a Glance
- Tasks: Be the friendly face in our kitchen, assisting customers and ensuring a positive experience.
- Company: Join a specialist catering company dedicated to enriching young minds through healthy food.
- Benefits: Enjoy free meals, flexible hours, paid volunteering days, and career development opportunities.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a real impact on students' lives while working in a supportive, people-first environment.
- Qualifications: Customer service experience and a warm, approachable attitude are key.
The predicted salary is between 20000 - 25000 £ per year.
We’re a specialist catering company dedicated to providing delicious, healthy and exciting food for Independent Schools. We know the crucial role that food can play on a pupil’s ability to learn, develop and ultimately flourish. Food isn’t simply fuel, it’s critical to creating happy, healthy and inquisitive young minds. Lexington is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List.
What you’ll be doing… As a Kitchen Porter, you’ll be the friendly face and first point of contact for our customers, providing helpful, prompt, and professional support. You’ll play a key role in ensuring every customer has a positive experience, whether in person, over the phone, or online.
- Greet and assist customers with queries, purchases, or service requests
- Provide accurate information on products, services, and policies
- Handle customer enquiries via phone, email, and in person
- Resolve complaints or escalate issues where appropriate
- Maintain a tidy, welcoming environment or service area
- Process transactions, orders, and returns accurately
- Keep up to date with company offerings and promotions
- Support wider team with general administrative and operational tasks
Working pattern: 10:30 to 14:30 Monday - Friday, term time only.
What can you bring?
- A warm, approachable, and customer-focused attitude
- Excellent communication and interpersonal skills
- Experience in a customer service or front-of-house role
- Strong problem-solving and organisational abilities
- Confidence in using IT systems, tills, or booking platforms
- Ability to remain calm under pressure and manage multiple queries
- A proactive mindset and willingness to support the team
Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - Flexibility around family life with holidays that match the school calendar.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Wellbeing first - mental health support and wellbeing perks.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You! At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help! Ready to join us? Hit ‘Apply Now’ and let’s chat!
Kitchen Porter - Banstead, Surrey employer: Lexington-Catering
Elior is an exceptional employer that prioritises the well-being and growth of its team members, offering a supportive work culture where every voice is valued. Located in Banstead, Surrey, this role as a Kitchen Porter provides flexible working hours aligned with school terms, generous benefits including free meals, paid volunteering days, and ample opportunities for career development. With a commitment to diversity and inclusion, Elior fosters an environment where employees can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Porter - Banstead, Surrey
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Lexington-Catering and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Kitchen Porter - Banstead, Surrey
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Lexington-Catering that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Lexington-Catering.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Lexington-Catering get a sense of who you are beyond your experience!
How to prepare for a job interview at Lexington-Catering
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Lexington-Catering and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
