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- Tasks: Lead operations across multiple sites, ensuring top-notch customer experience and financial growth.
- Company: Elior, a leader in innovative workplace catering solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Field-based role with a Monday to Friday working pattern.
- Why this job: Make a real impact on workplace culture through great food and exceptional service.
- Qualifications: Extensive experience in contract catering and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Elior at work – Workdays Made Better with Great Food. We’re looking for an Operations Director to lead a portfolio of sites across the South region, driving performance, customer experience, and commercial growth. This is a field-based role with overall responsibility for operational delivery, team leadership, and client relationships within your area.
A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That’s why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it’s a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day.
Your key responsibilities as the Operations Director will consist of:
- Accountable for creating a culture of excellent customer experience within their community.
- Accountable for ensuring legal and company compliance within strategic area of responsibility.
- Accountable for creating a platform for financial growth, exceeding financial targets.
- Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, delivering a value-added service proposition which will build and sustain industry competitive advantage.
- Oversee Operations Management function within area of responsibility.
- Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes.
- Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound.
- Developing centres of excellence within sites to be used as reference points is essential.
Working Pattern: Monday - Friday | Field-based
What can you bring? The experience and knowledge we are looking for from the future Operations Director include:
- Extensive experience in contract catering, within a multi-site, senior management role.
- Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team.
- Proven experience of working closely and successfully with clients.
- Confidence in numbers.
Operations Director (South) in Somerset employer: Lexington-Catering
Contact Detail:
Lexington-Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director (South) in Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Operations Director role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their approach to customer experience and operational excellence. This will help you tailor your responses and show them you’re the perfect fit for leading their team.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you’ve inspired and motivated teams in the past. Highlight your experience in building strong client relationships and driving financial growth – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that Operations Director role!
We think you need these skills to ace Operations Director (South) in Somerset
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for great food and customer experience shine through. We want to see how you can bring that passion to the role of Operations Director and make workdays better for everyone!
Highlight Your Leadership Skills: Make sure to showcase your experience in leading and motivating teams. We’re looking for someone who can inspire others, so share examples of how you've successfully managed diverse teams in the past.
Be Numbers Savvy: Since this role involves financial growth, don’t shy away from sharing your experience with numbers. Talk about how you've exceeded financial targets and contributed to the bottom line in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Lexington-Catering
✨Know Your Numbers
As an Operations Director, you'll need to be confident with financials. Brush up on key metrics related to operational performance and client satisfaction. Be ready to discuss how you've driven financial growth in previous roles.
✨Showcase Your Leadership Style
This role requires leading a diverse team, so think about your leadership approach. Prepare examples of how you've inspired and motivated teams in the past, especially in challenging situations. Highlight your ability to create a positive culture.
✨Client Relationships Matter
Elior values strong client relationships, so come prepared with examples of how you've built and maintained these in your previous roles. Discuss specific strategies you've used to exceed client expectations and deliver value.
✨Operational Excellence is Key
Be ready to talk about your experience in overseeing operations across multiple sites. Think of examples where you've implemented processes that improved efficiency and quality. Show how you can create centres of excellence within the organisation.