At a Glance
- Tasks: Manage reception services and lead a customer-focused team.
- Company: Dynamic workplace prioritising customer service and teamwork.
- Benefits: Free meals, flexible hours, 28+ days holiday, and paid volunteering.
- Other info: Opportunities for growth and exclusive discounts on leisure and travel.
- Why this job: Make a real impact in a vibrant environment while developing your career.
- Qualifications: Experience in customer service and team management.
The predicted salary is between 30000 - 40000 £ per year.
The effective management of the Reception services. Providing support and guidance in the efficient and professional provision of reception, switchboard, helpdesk, administration and security services. Lead by example to provide a customer-focused reception service through the reception and security teams. Maintain health and safety standards in line with company policy. Organise schedules to ensure sufficient coverage, particularly during peak periods, and monitor the performance and appearance of all reception staff.
Team Presentation and Image: Ensure all reception staff are dressed in the correct uniform and that their appearance enhances the business image. Foster cooperation and helpfulness with all other departments. Enhance skills and knowledge through ongoing training and development, benefiting yourself, the staff, and the customers.
Working Pattern: Monday - Friday. 8 hours per day with 1 hour of unpaid lunch.
What can you bring?
- Genuine interest in customer service excellence
- A strong team player, highly confident and positive
- Proven experience of successfully managing sites and teams and working with external clients
- Self-motivated and innovative
- Previous experience within a similar role
Benefits:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
Reception Manager employer: Lexington-Catering
As a Reception Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises customer service excellence and employee development. With flexible working options, generous holiday allowances, and opportunities for career growth, we ensure that our team members feel valued and empowered to succeed. Enjoy additional perks such as free meals, paid volunteering days, and exclusive discounts, all while contributing to a positive and professional atmosphere.
