At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food services in a fast-paced environment.
- Company: Elior Hospitals, dedicated to nourishing those who care.
- Benefits: Free meals, flexible hours, 28+ days holiday, and career development opportunities.
- Other info: Join a diverse team where your voice is valued and supported.
- Why this job: Make a real impact on patient experiences while growing your leadership skills.
- Qualifications: Previous supervisory experience and strong communication skills required.
The predicted salary is between 26100 - 31900 £ per year.
Elior Hospitals – Nourishing Those Who Care. At Churchill within our Hospitals division, we make sure teams, patients, and visitors have access to wholesome, comforting food when they need it most. Because good nutrition isn’t just fuel - it’s part of the recovery journey, and we’re proud to play a role in that.
We're seeking a confident and proactive leader who enjoys working in a fast-paced environment and is passionate about both people and service.
What you’ll be doing…
- As Supervisor, you'll be the driving force behind the day-to-day operation, ensuring services run efficiently while inspiring your team to achieve their best.
- Leading, motivating and supporting team members to consistently deliver outstanding service.
- Overseeing the daily operation of the restaurant, café and patient feeding services.
- Maintaining high standards of food quality, cleanliness, hygiene and health & safety.
- Managing team rotas and ensuring appropriate staffing levels to meet service needs.
- Building a positive team culture through coaching, training and ongoing development.
- Responding professionally to customer feedback and resolving issues promptly.
- Supporting continuous improvement initiatives to enhance customer and patient experience.
- Ensuring compliance with company policies, procedures and healthcare standards.
- Working closely with management to achieve operational and service excellence goals.
- Ensure all general administrative duties are up to date completed to the highest standard.
- To ensure that site records are maintained for the following areas: COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and employees.
- To maintain client and Elior UK confidentiality and security at all times.
Working pattern: 5 days out of 7 | 37.5 hours per week
What you'll bring:
- Previous supervisory or team leadership experience.
- Strong communication and interpersonal skills.
- The ability to motivate, coach and develop a team.
- Excellent organisational and problem-solving abilities.
- A positive, customer-focused mindset.
- The ability to remain calm and effective in a busy environment.
- Experience within hospitality, catering, retail or healthcare services would be advantageous.
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You! At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Retail & Patient Services Supervisor in Oxford employer: Lexington-Catering
Lexington is an exceptional employer that prioritises the well-being and growth of its team members, offering a vibrant work culture where employees feel valued and inspired. With flexible working arrangements, generous holiday allowances, and a commitment to career development, Lexington ensures that its General Managers can thrive both personally and professionally while delivering outstanding service in a dynamic law firm environment. Enjoy free meals, mental health support, and exclusive discounts, making every day at work rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Retail & Patient Services Supervisor in Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lexington-Catering. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lexington-Catering
Don't be shy about reaching out to Lexington-Catering directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Retail & Patient Services Supervisor in Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lexington-Catering and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lexington-Catering
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
