At a Glance
- Tasks: Assist customers, maintain a tidy environment, and support the team with various tasks.
- Company: Specialist catering company focused on healthy food for Independent Schools.
- Benefits: Free meals, flexible hours, paid volunteering days, and career development opportunities.
- Other info: Work during term time only, with hours from 10:30 to 14:30, Monday to Friday.
- Why this job: Join a team that values food's role in nurturing young minds and enjoy a supportive work culture.
- Qualifications: Customer service experience, strong communication skills, and a proactive attitude.
The predicted salary is between 12 - 15 £ per hour.
We’re a specialist catering company dedicated to providing delicious, healthy and exciting food for Independent Schools. We know the crucial role that food can play on a pupil’s ability to learn, develop and ultimately flourish. Food isn’t simply fuel, it’s critical to creating happy, healthy and inquisitive young minds. Lexington is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List.
What you’ll be doing…
- Greet and assist customers with queries, purchases, or service requests
- Provide accurate information on products, services, and policies
- Handle customer enquiries via phone, email, and in person
- Resolve complaints or escalate issues where appropriate
- Maintain a tidy, welcoming environment or service area
- Process transactions, orders, and returns accurately
- Keep up to date with company offerings and promotions
- Support wider team with general administrative and operational tasks
Working pattern: 10:30 to 14:30 Monday - Friday, term time only.
What can you bring?
- A warm, approachable, and customer-focused attitude
- Excellent communication and interpersonal skills
- Experience in a customer service or front-of-house role
- Strong problem-solving and organisational abilities
- Confidence in using IT systems, tills, or booking platforms
- Ability to remain calm under pressure and manage multiple queries
- A proactive mindset and willingness to support the team
Brilliant Work Deserves Brilliant Perks!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - Flexibility around family life with holidays that match the school calendar.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
Kitchen Porter employer: Lexington-Catering
At Lexington, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment that prioritises the well-being of our staff and the children we serve. With a commitment to professional growth, we provide ample opportunities for career development alongside generous benefits such as free meals, paid volunteering days, and a work schedule that aligns with school terms, making it an ideal workplace for those seeking meaningful employment in the catering industry.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Porter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lexington and their approach to catering for Independent Schools. This will help you show genuine interest and align your answers with their values.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with customers, think of examples from your past experiences where you’ve handled queries or resolved complaints effectively. Be ready to share these during your chat!
✨Tip Number 3
Show off your teamwork spirit! Highlight any experiences where you’ve worked well in a team, especially in busy environments. This will demonstrate that you can support your colleagues and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Lexington and ready to dive into the world of delicious food and happy pupils!
We think you need these skills to ace Kitchen Porter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and our mission of providing delicious food for young minds.
Tailor Your Application:Make sure to tailor your application to the Kitchen Porter role. Highlight any relevant experience in customer service or front-of-house roles, and mention how your skills align with what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Lexington-Catering
✨Know Your Role
Before the interview, make sure you understand what a Kitchen Porter does. Familiarise yourself with the responsibilities listed in the job description, like assisting customers and maintaining a tidy environment. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, think of examples from your past experiences where you've provided excellent service. Be ready to discuss how you handled queries or resolved complaints, as this will show that you can keep a calm and friendly demeanour under pressure.
✨Be Prepared for Questions
Anticipate questions related to teamwork and problem-solving. You might be asked how you would handle a busy service period or a difficult customer. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
