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- Tasks: Supervise airport lounge operations and deliver exceptional customer service.
- Company: Join Elior, a people-first business with a focus on great food and hospitality.
- Benefits: Enjoy free meals, flexible hours, 28 days holiday, and career growth opportunities.
- Other info: Diversity and inclusion are at our core; we celebrate every individual.
- Why this job: Be part of a dynamic team that values your contributions and supports your success.
- Qualifications: 2 years in hospitality, strong customer service skills, and supervisory experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
Whitehouse Ln, Yeadon, Leeds LS19 7TU, UK
Job Description Posted Friday 8 May 2026 at 00:00 | Expires Sunday 7 June 2026 at 23:59
Elior at work – Workdays Made Better with Great Food. A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That’s why we bring exciting, fresh, and flexible catering to workplaces across the UK.
What you’ll be doing:
- As an Airport Lounge Hospitality Supervisor at Leeds Bradford Airport, you will play a key role in delivering an exceptional customer experience within a fast‑paced lounge environment, welcoming and assisting hundreds of passengers daily, including weekends and peak travel periods.
- Supervising the day‑to‑day operation of the airport lounges to ensure outstanding guest service at all times.
- Working flexibly across operational hours between 3:00am and 8:30pm during summer months, and 3:00am to 5:00pm during winter months.
- Responding to customer queries and resolving issues promptly, professionally, and courteously.
- Maintaining the highest standards of presentation, cleanliness, and organisation across all front‑of‑house areas and equipment.
- Demonstrating excellent knowledge of lounge menus, beverages, and wine offerings to support the guest experience.
- Liaising closely with the kitchen team and conducting team briefings to ensure smooth and efficient daily operations.
- Acting as the first point of contact for all hospitality‑related matters within the lounge.
- Ensuring compliance with COSHH, food safety, and health & safety regulations, while completing all mandatory training requirements.
- Supporting the Contract Manager with hospitality bookings, stock control, and monthly administrative/bookwork processes.
Working Pattern: 5 days out of 7, including weekends and early morning shifts.
What you can bring:
- Minimum of 2 years’ experience within a hospitality, catering, or food service environment.
- Strong customer service skills with a passion for delivering excellent front‑line hospitality.
- Ability to work independently, use initiative, and remain organised in a busy environment.
- Previous supervisory experience within catering or hospitality is desirable.
- A professional, positive, and team‑focused approach to work.
Security Checks: Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five‑year checkable work history with verified gaps in employment.
Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9‑5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
Why You’ll Love Working Here: We’re a people‑first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
We Celebrate You! At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!
Hospitality Supervisor employer: Lexington-Catering
Contact Detail:
Lexington-Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Be ready for that interview! Research Elior and understand their values and what they offer. Prepare answers that highlight your customer service skills and supervisory experience. Show them you’re the perfect fit for the Airport Lounge Hospitality Supervisor role!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Wear something smart and professional to show you mean business. You want to look as good as the food you’ll be serving!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep checking back for new opportunities!
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve gone above and beyond for customers. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your supervisory experience and any relevant skills that align with what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just click ‘Apply Now’ and follow the prompts!
How to prepare for a job interview at Lexington-Catering
✨Know Your Stuff
Familiarise yourself with the lounge menus, beverages, and wine offerings. Being able to discuss these confidently will show your passion for delivering excellent customer service and enhance the guest experience.
✨Showcase Your Supervisory Skills
Prepare examples from your previous roles where you successfully supervised a team or handled a busy environment. Highlight how you maintained high standards of service and resolved issues promptly, as this is crucial for the Hospitality Supervisor role.
✨Be Ready for Flexibility
Understand the working hours and be prepared to discuss your availability. Show that you can adapt to early mornings and weekends, which are essential for this position at the airport lounge.
✨Emphasise Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. This role is all about creating exceptional experiences, so demonstrating your commitment to outstanding service will set you apart.