Group Manager

Group Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire teams across multiple sites while ensuring top-notch service.
  • Company: Join Elior, an award-winning contract caterer dedicated to great food and service.
  • Benefits: Enjoy free meals, flexible hours, 28+ days holiday, and paid volunteering days.
  • Why this job: Be part of a people-first culture where your voice matters and growth is encouraged.
  • Qualifications: Experience in managing teams and a passion for customer service are essential.
  • Other info: We welcome applications from everyone, regardless of background or experience.

The predicted salary is between 36000 - 60000 £ per year.

Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That\’s why we make sure our team feels appreciated, supported, and set up for success! Here\’s what\’s waiting for you:

  • Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
  • Flexible working – including part time roles, because life doesn\’t run on a 9-5 schedule.
  • Plenty of Time to Unwind – 28 days of holiday, and after two years, enjoy even more with 31 days.
  • Leave for life\’s important moments – whether family, personal or unexpected.
  • Give back time – paid volunteering days for the causes you care about.
  • Room to grow – career development and learning opportunities for all stages of your career.
  • Wellbeing first – mental health support and wellbeing perks.
  • Financial security – pension schemes and life assurance.
  • Exclusive discounts – save on entertainment, leisure, and even travel!

One small thing – we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
What you\’ll be doing…
As a Group Manager you will proactively manage teams in multiple sites as well as be accountable for recruiting, inducting, training and supporting colleagues to deliver an efficient, high quality service to Elior UK, our customer and clients.

  • Motivating and managing a team within multiple sites
  • Controlling and managing a budget creating a platform for financial growth
  • Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence and innovative menu planning
  • Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues

Working Pattern: 5 out 7 days, 40 hours p/w
What can you bring?

  • Proven experience of successfully managing multiple teams
  • Genuine interest in customer service excellence
  • A strong team player, highly confident and positive
  • Self-motivated and innovative
  • Previous experience managing sites, contract catering desirable

Why You\’ll Love Working Here
We\’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here\’s the best part – 87% of our team say they\’re proud to work here! Why? Because we create a place where you\’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people – especially women and those from underrepresented backgrounds – hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you\’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren\’t just policies, they\’re who we are. We know that different perspectives make us stronger, and we\’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know – we\’re happy to help!

Group Manager employer: Lexington Catering

At Elior, we pride ourselves on being an award-winning contract caterer that values our team members as much as our customers. With a strong focus on employee wellbeing, we offer flexible working arrangements, generous holiday allowances, and numerous opportunities for career development, all within a supportive and inclusive work culture. Join us in creating exceptional dining experiences while enjoying fantastic perks and the chance to grow in a dynamic environment where your contributions are truly appreciated.
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Contact Detail:

Lexington Catering Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Group Manager

✨Tip Number 1

Familiarise yourself with the company culture at Elior. They pride themselves on being a people-first business, so showcasing your understanding of their values and how you align with them can set you apart during interviews.

✨Tip Number 2

Highlight your experience in managing multiple teams effectively. Be prepared to discuss specific examples of how you've motivated teams and improved service quality in previous roles, as this is crucial for the Group Manager position.

✨Tip Number 3

Demonstrate your knowledge of budget management and financial growth strategies. Since the role involves controlling budgets, being able to articulate your experience in this area will show that you're ready to take on the responsibilities of the position.

✨Tip Number 4

Prepare to discuss your approach to customer service excellence. Elior values genuine interest in providing top-notch service, so think of ways you've gone above and beyond for customers in past roles and be ready to share those stories.

We think you need these skills to ace Group Manager

Team Management
Budget Control
Customer Service Excellence
Recruitment and Induction
Training and Development
Communication Skills
Relationship Building
Operational Excellence
Menu Planning
Knowledge of COSHH
Food Safety Regulations
Health and Safety Compliance
Legal Regulations Awareness
Environmental Policy Understanding
Self-Motivation
Innovation and Creativity

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Group Manager position at Lexington. Understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in managing multiple teams and your genuine interest in customer service excellence. Use specific examples to demonstrate how you've successfully led teams in the past.

Showcase Your Soft Skills: Lexington values team players who are self-motivated and innovative. Make sure to highlight these qualities in your application by providing examples of how you've motivated teams and contributed to a positive work environment.

Personalise Your Application: Use the name you feel most comfortable with when applying. This shows authenticity and aligns with Lexington's inclusive approach. Additionally, consider addressing your cover letter to a specific person if possible, to make it more personal.

How to prepare for a job interview at Lexington Catering

✨Showcase Your Leadership Skills

As a Group Manager, you'll be responsible for managing multiple teams. Be prepared to discuss your previous leadership experiences and how you've motivated teams in challenging situations. Use specific examples to illustrate your ability to inspire and manage effectively.

✨Demonstrate Customer Service Excellence

Lexington values customer service highly. Think of instances where you've gone above and beyond for customers or clients. Highlight your genuine interest in providing excellent service and how it has positively impacted your previous roles.

✨Understand the Business and Financial Aspects

You'll need to control budgets and create financial growth platforms. Familiarise yourself with basic financial principles and be ready to discuss how you've managed budgets in the past. Showing that you understand the financial side of operations will set you apart.

✨Emphasise Your Adaptability

With a working pattern of 5 out of 7 days, flexibility is key. Be ready to talk about how you've adapted to changing circumstances in previous roles. This could include managing different sites or adjusting to new regulations, which is crucial in the catering industry.

Group Manager
Lexington Catering
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