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- Tasks: Join us as a General Assistant, delivering top-notch service and maintaining high standards in catering.
- Company: Lexington is an award-winning contract caterer known for exceptional food and service.
- Benefits: Enjoy free lunches, flexible hours, 28+ days holiday, and paid charity leave.
- Why this job: Be part of a supportive team that values your growth and wellbeing while making a difference.
- Qualifications: No specific qualifications required; just bring your enthusiasm and a friendly attitude!
- Other info: Work Monday to Friday, 40 hours a week, in a vibrant London location.
The predicted salary is between 24000 - 36000 £ per year.
At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
- FREE On-Site Lunches:Savour delicious and healthy meals, on us, every day at work
- Flexible Working:Enjoy the freedom to balance work and personal life with our flexible working hours
- Holiday Allowance:Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
- Family Leave:Prioritise your family commitments with our family leave options designed to support you during important times
- Paid Charity Leave:Make a difference in your community with paid time off to volunteer for your favourite causes
- Opportunities for Career Progression:Grow and advance your career with us, supported by continuous learning and development opportunities
- Comprehensive Wellbeing Benefits:Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
- Life Assurance & Pension Schemes:Secure your future with our life assurance and workplace pension schemes
- Exclusive Discounts & Perks:Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
Working Pattern:Monday – Friday, 40 hours per week
Location:BT One Braham – 1 Braham Street – E1 8EE – London
Reports To:Catering Manager / Assistant Catering Manager / Supervisor
Role Overview
As a Catering & Hospitality Assistant, you will play a key role in delivering exceptional service across all catering areas, including setting up counters and fridges to the highest standards. You will ensure customers are served in a friendly and efficient manner while supporting all aspects of daily operations within the catering and hospitality team.
Key Responsibilities
Operational Responsibilities
- Prepare and serve high-quality beverages consistently for all customers
- Ensure food displays, counters, and fridges are well-presented and maintained
- Follow store procedures and operational flow for efficient service
- Rotate and store products according to food safety standards
- Perform cleaning tasks as outlined in the daily cleaning rota
- Adhere to cash handling procedures and till operations
- Assist with the upkeep of hygiene in food preparation and service areas
- Always wear the correct protective clothing and footwear
- Comply with all health, safety, and hygiene regulations
- Report equipment breakdowns or accidents promptly to management
- Attend all required training sessions and development opportunities
- Support the team in achieving sales targets and improving profitability
- Carry out any reasonable tasks as requested by management
Customer Service & Interpersonal Responsibilities
- Greet and connect with every customer in a warm, welcoming manner
- Identify customer needs and make appropriate product suggestions
- Offer product demonstrations and samples using brewing equipment
- Respond to customer requests promptly and thank them after service
- Communicate clearly and professionally with both customers and colleagues
- Maintain high standards of personal hygiene and professional appearance
- Ensure uniform is clean, presentable, and worn correctly
- Report customer feedback, comments, and complaints to the Catering Manager
- Share new ideas or suggestions with the management team
- Attend team meetings, reviews, and ongoing training sessions regularly
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General Assistant employer: Lexington Catering
Contact Detail:
Lexington Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with Lexington's values and mission. Understanding their commitment to exceptional service and employee wellbeing will help you align your responses during interviews and show that you're a great fit for their team.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role involves direct interaction with customers, sharing specific examples of how you've successfully engaged with customers in the past can set you apart from other candidates.
✨Tip Number 3
Demonstrate your ability to work in a team. Discussing your experiences collaborating with others in fast-paced environments will show that you can contribute positively to the catering and hospitality team at Lexington.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability. With flexible working hours being a key benefit, showcasing your willingness to adjust to different shifts or tasks will resonate well with the hiring managers.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the General Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling CV: Create a CV that showcases your relevant experience in catering and hospitality. Emphasise any customer service roles you've held, and include specific examples of how you've contributed to team success or improved service quality.
Write a Personalised Cover Letter: Draft a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Lexington specifically, and how you can contribute to their mission of providing exceptional service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Lexington Catering
✨Show Your Passion for Customer Service
As a General Assistant, you'll be interacting with customers regularly. Make sure to express your enthusiasm for providing excellent service during the interview. Share examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Team Spirit
Lexington values teamwork, so highlight your ability to work well with others. Discuss experiences where you collaborated with colleagues to achieve a common goal or improved team dynamics, showcasing your interpersonal skills.
✨Familiarise Yourself with Food Safety Standards
Since the role involves food preparation and service, it's crucial to understand basic food safety regulations. Brush up on these standards before the interview and be prepared to discuss how you would ensure compliance in your daily tasks.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if Lexington is the right fit for you.
