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- Tasks: Manage a vibrant café, leading a team to deliver exceptional service and delicious food.
- Company: Join Lexington, an award-winning contract caterer known for great food and outstanding service.
- Benefits: Enjoy free lunches, flexible hours, 28+ days holiday, and paid charity leave.
- Why this job: Be part of a creative, inclusive culture that values your contributions and supports your growth.
- Qualifications: Experience in team management and catering, with excellent Barista skills required.
- Other info: We celebrate diversity and welcome all applicants; adjustments available upon request.
The predicted salary is between 30000 - 42000 £ per year.
Lexington is an award-winning contract caterer that focuses on providing great food and service to customers. To do this, we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued, and enjoy what they do.
Our way of saying thank you:
- FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work.
- Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours.
- Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service.
- Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times.
- Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes.
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.
- Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally.
- Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes.
- Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme.
What you will be doing:
As a Front of House Manager, you will manage the retail unit, a cafe serving Barista coffee, breakfast, lunch, homemade cakes, and grab & go. You will also be responsible for managing the front of house team that looks after the internal office space during the day. This is a hands-on role where you will be expected to be present working in the cafe as well as performing administrative duties within your role, such as ordering, stock taking, and daily sales capture. In this role, you will have up to 4 direct reports and join a wider team of 16. You will work with other Heads of Department and the General Manager to ensure proactive management of teams on site as well as being accountable for recruiting, inducting, training, and supporting staff to deliver an efficient, high-quality service to Lexington Catering, our customers, and clients.
Responsibilities:
- Motivating and managing a team.
- Being fully accountable for the breakfast and lunch operation of the cafe, ensuring that the presentation, atmosphere, look & feel, and service delivery are of a high standard.
- Accountable for the team delivering services to the free issue refresh points throughout the building, ensuring that daily tasks and deadlines are being met.
- Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting, and client liaison to enable operational excellence.
- Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies, and duty of care to customers and colleagues.
What can you bring?
In this role:
- Proven experience of successfully managing a team.
- Genuine interest in customer service excellence.
- A strong team player, highly confident and positive.
- Self-motivated and able to work well unsupervised.
- Calm under pressure and able to manage a busy service.
- Enthusiasm and innovation.
- Previous experience within catering essential.
- Must have excellent Barista skills, have trained on a manually operated coffee machine, and be confident with calibration of grinders.
Why it’s great to work for us:
At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.
We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns.
Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.
Front of House Manager employer: Lexington Catering
Contact Detail:
Lexington Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Familiarise yourself with Lexington's values and culture. Understanding their commitment to creativity, boldness, and fun will help you align your approach during interviews and discussions, showcasing how you can contribute to their unique environment.
✨Tip Number 2
Highlight your experience in managing teams effectively. Be prepared to share specific examples of how you've motivated staff and improved service delivery in previous roles, as this is crucial for the Front of House Manager position.
✨Tip Number 3
Demonstrate your customer service excellence. Think of scenarios where you've gone above and beyond for customers, as this will resonate well with Lexington's focus on providing great food and service.
✨Tip Number 4
Brush up on your Barista skills and knowledge of food safety regulations. Being able to discuss your hands-on experience with coffee machines and compliance with health and safety standards will set you apart from other candidates.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, customer service excellence, and any catering-specific skills. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities of a Front of House Manager, such as team motivation and operational management.
Showcase Your Barista Skills: If you have barista experience, be sure to include it in your application. Highlight any training you've had on manually operated coffee machines and your ability to calibrate grinders, as these are essential for the role.
Demonstrate Your Leadership Style: In your application, provide examples of how you've successfully managed a team in the past. Discuss your approach to motivating staff and ensuring high-quality service delivery, as this is crucial for the Front of House Manager position.
How to prepare for a job interview at Lexington Catering
✨Showcase Your Leadership Skills
As a Front of House Manager, you'll be leading a team. Be prepared to discuss your previous management experiences, how you motivate your team, and any specific challenges you've overcome in a leadership role.
✨Demonstrate Customer Service Excellence
Lexington values customer service highly. Share examples of how you've gone above and beyond for customers in the past, and be ready to explain your approach to ensuring a high-quality service experience.
✨Familiarise Yourself with Food Safety Regulations
Understanding COSHH, Food Safety, and H&S regulations is crucial for this role. Brush up on these topics and be ready to discuss how you ensure compliance in a catering environment.
✨Prepare for Practical Demonstrations
Since barista skills are essential, be ready for a practical demonstration of your coffee-making abilities. Practice your techniques and be confident in discussing your experience with manually operated coffee machines.
