At a Glance
- Tasks: Supervise catering teams and ensure a warm dining experience for the community.
- Company: Caterplus, a people-first business enriching lives through food.
- Benefits: Free meals, flexible hours, 28 days holiday, and career development opportunities.
- Other info: Diversity and inclusion are at our core; we welcome all applicants!
- Why this job: Join a supportive team and make a real difference in people's lives.
- Qualifications: Experience in customer service and team leadership; a passion for cooking is a plus.
The predicted salary is between 24000 - 30000 £ per year.
At Scarborough Court within Caterplus, we don't just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart.
What you’ll be doing...
- Proactively supervise catering teams on site as well as recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service.
- Motivating and managing a team.
- Providing warm, friendly service and engaging with customers to ensure a positive dining experience.
- Controlling and managing a budget.
- Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence.
- Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues.
- Ensuring high standards of cleanliness in kitchen and service areas.
- The ability to cook and assisting with food preparation, assembling dishes, and maintaining well-stocked food stations.
- Assisting during busy periods, special events, or across different stations as required.
Working Pattern: 18 hours per week | varied working days - primarily 6.5 hour shifts | alternative weekends | hours between 7:30am and 7:30pm.
What can you bring?
- Genuine interest in customer service excellence.
- Focused on the front line.
- Proven team leader experience.
- Self-motivated and able to work well unsupervised.
- Previous experience within catering desirable.
- A genuine interest in cooking.
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!
Catering Supervisor in Cramlington employer: Lexington-Catering
Contact Detail:
Lexington-Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor in Cramlington
✨Tip Number 1
Get to know the company culture! Before your interview, check out Caterplus and Elior's social media pages or website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Catering Supervisor, you'll be engaging with customers and leading a team. Think of examples from your past experiences where you've provided excellent service or motivated others. This will help you shine during the interview!
✨Tip Number 3
Be ready to talk about your cooking skills! Since a genuine interest in cooking is key for this role, prepare to discuss your favourite dishes or any culinary experiences you've had. It’ll show your passion and fit for the job!
✨Tip Number 4
Don’t hesitate to apply through our website! We want to hear from you, even if you don’t meet every single requirement. If you’re passionate about customer service and ready to grow, hit that 'Apply Now' button and let’s get the conversation started!
We think you need these skills to ace Catering Supervisor in Cramlington
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to create a positive experience for customers. We love seeing genuine interest in making dining enjoyable for everyone.
Highlight Your Team Leadership Skills: As a Catering Supervisor, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times when you've motivated your team or handled challenges effectively. We want to know how you can inspire others!
Be Yourself: We encourage you to apply using the name you feel most comfortable with. Authenticity is key! Don’t worry about fitting into a box; we value diversity and want to see the real you in your application.
Apply Through Our Website: Ready to take the plunge? Make sure to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us at Caterplus!
How to prepare for a job interview at Lexington-Catering
✨Know Your Stuff
Familiarise yourself with the company and its mission. Caterplus is all about creating a warm community through food, so be ready to discuss how you can contribute to that atmosphere. Think about your previous experiences in catering and how they align with their values.
✨Showcase Your Leadership Skills
As a Catering Supervisor, you'll need to motivate and manage a team. Prepare examples of how you've successfully led teams in the past. Highlight any specific challenges you faced and how you overcame them to ensure a positive dining experience.
✨Engage with Customer Service Scenarios
Expect questions about customer service. Be ready to share stories where you went above and beyond for customers. Caterplus values genuine interest in customer service excellence, so demonstrate your passion for creating memorable dining experiences.
✨Be Ready for Practical Questions
Since the role involves cooking and food preparation, brush up on your culinary skills and food safety knowledge. You might be asked about your approach to maintaining cleanliness and adhering to health regulations, so have some solid examples at the ready.