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- Tasks: Prepare and serve amazing coffee while creating a welcoming atmosphere for customers.
- Company: Join Lexington, an award-winning contract caterer with a focus on great food and service.
- Benefits: Enjoy free meals, flexible hours, 28 days holiday, and career development opportunities.
- Other info: Dynamic environment with opportunities for personal growth and team building.
- Why this job: Be part of a passionate team and wow customers with your coffee skills every day.
- Qualifications: Coffee passion, excellent customer service skills, and ability to work under pressure.
The predicted salary is between 30000 - 40000 £ per year.
Lexington is an award-winning contract caterer that focuses on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
Purpose: To prepare and serve espresso‑based drinks and other hot and cold beverages to the highest standards. To serve customers in a friendly and efficient manner. Along with maintaining the café, counters, displays and storage spaces to the prescribed standards. To assist with the development of company and self to ensure continuous pro‑active progression.
Role: The head barista is a skilled artist as well as someone who can produce under immense pressure – producing consistent specialty coffee that wows the customer into returning day after day. Working at the coffee bar you will provide a positive and inviting experience to all visitors. Greet every guest with a warm welcome. Ensure each customer experiences a positive service journey from the first moment until they leave the area with a lasting impression. Ensure prompt and timely delivery of a perfect cup of coffee or other products to all customers – every time. Wow the customers with your skills, coffee knowledge and passion. To be able to assist and influence customers’ choices. To maintain the highest standards of cleanliness and make sure that the food safety and health & safety guidelines are always followed.
Responsibilities:
- Provide quality beverages consistently for all customers.
- Ensure all counters, fridges and tables are set up prior to service time.
- Ensure constant replenishment of counters and fridges throughout service.
- Ensure attractive presentation of food throughout service.
- Ensure the coffee bar area is always clean and tidy.
- Ensure that all policies, procedural requirements and legislation of both client and company are adhered to in order to promote a professional and forward approach at all times.
- Ensure all time schedules are achieved when required.
- To assist in maintaining all legal health, hygiene, and safety records.
- To carry out all reasonable tasks expected by management.
- Ensure the highest standard of customer care is always used.
- Ensure all customers are served in a friendly and efficient manner.
- Ensure all comments and complaints are passed on immediately to the Catering Manager/ General Manager.
- Ensure high standards of personal hygiene.
- Ensure all accidents and faulty equipment are reported to the Catering Manager.
- Ensure that all new ideas are communicated to the Catering Manager.
- Ensure full attendance to all training sessions, meetings, and monthly reviews.
- To work overtime provided when reasonable notice is given.
- Ensure that team building is effective to meet the site and company requirements by use of reviews and target setting on a monthly basis and ensuring action is carried out.
- Ensure communication lines are developed with client/operations manager and staff with company matters.
- To carry out any other duties as reasonably directed by the management team while supporting the Catering Manager.
- To assist with the development of company and self to ensure continuous pro‑active progression.
- Ensure that staff are committed to their job roles to provide a consistent high quality service.
- Ensure that staff are able to relate to current policies and procedures to ensure quality service and ownership of tasks.
- Immaculately groomed and well presented.
- Confident, professional, and welcoming personality.
- Desire to sell and improve.
- Passionate about coffee.
- Dedicated to deliver exceptional service with excellent customer service skills.
- Ruthless attention to detail.
- Ability to work under pressure.
- Excellent communication skills with good command of English language.
- Self‑motivation, strive to exceed expectations.
- Excellent team player.
- To be fully conversant with the product offer, operation and facilities.
Occasional Duties: To assist in other areas of catering when the need arises.
Communication: To attend meetings when required. To liaise with other departments to ensure good communication and to offer support.
Brilliant Work Deserves Brilliant Perks!
- Free, tasty meals – Enjoy tasty, nutritious food on us while you work.
- Flexible working – including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind – 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments – whether family, personal or unexpected.
- Give back time – paid volunteering days for the causes you care about.
- Room to grow – career development and learning opportunities for all stages of your career.
- Financial security – pension schemes and life assurance.
- Exclusive discounts – save on entertainment, leisure, and even travel!
This job description is intended to illustrate the main duties and responsibilities of the job of a barista. It is not in any way intended to be exhaustive and you are advised that the duties and responsibilities may change from time to time.
Head Barista in City of Westminster employer: Lexington-Catering
Contact Detail:
Lexington-Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Barista in City of Westminster
✨Tip Number 1
Get to know the café vibe! Before your interview, pop in for a coffee and observe how the team interacts with customers. This will help you understand their service style and give you a chance to show off your passion for coffee during the chat.
✨Tip Number 2
Practice your barista skills! If you can, whip up some espresso-based drinks at home or at a local café. Being able to demonstrate your coffee knowledge and skills during the interview will definitely impress them.
✨Tip Number 3
Show your personality! The head barista role is all about creating a welcoming atmosphere, so let your friendly and professional side shine through in your conversations. Remember, they want someone who can connect with customers!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your excitement about the role. It shows your enthusiasm and keeps you fresh in their minds. And hey, apply through our website for a smoother process!
We think you need these skills to ace Head Barista in City of Westminster
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had with coffee-making or customer service that highlight your enthusiasm and skills. We want to see that you’re not just a barista, but a coffee artist!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we’re looking for in a Head Barista. This shows us that you’ve done your homework and are genuinely interested in the role.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain professionalism in your written application. Use a friendly tone, but keep it polished. We’re looking for someone who can connect with customers while also representing our brand well.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Lexington-Catering
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be prepared to discuss different types of beans, brewing methods, and what makes a great espresso. Showing your passion for coffee will impress the interviewers and demonstrate that you're the right fit for the head barista role.
✨Practice Your Customer Service Skills
Since this role is all about providing exceptional customer service, think of examples from your past experiences where you went above and beyond for a customer. Practising how you would greet and serve customers can help you convey your friendly and efficient manner during the interview.
✨Showcase Your Team Spirit
Being a great team player is crucial in a café environment. Prepare to share examples of how you've worked effectively with others in previous roles. Highlighting your ability to communicate and collaborate will show that you can contribute positively to the team at Lexington.
✨Dress to Impress
As a head barista, personal presentation matters. Make sure you arrive at the interview looking immaculate and well-groomed. This not only reflects your professionalism but also shows that you understand the importance of maintaining high standards in the café environment.