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- Tasks: Lead and motivate a team to deliver top-notch customer service.
- Company: Lexington Reception Services provides bespoke concierge-style services in London.
- Benefits: Enjoy flexible working, generous holiday allowance, and exclusive discounts.
- Why this job: Join a creative, inclusive culture that values your growth and wellbeing.
- Qualifications: Experience in team management and a passion for customer service is essential.
- Other info: Work 3 days a week with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service. Working closely together with our clients we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our client’s community.
As an Assistant Manager you will lead teams to ensure proactive management on site as well as accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high quality service to Elior UK, our customer and clients.
Responsibilities:
- Motivating and managing a team
- Controlling and managing a budget
- Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence
- Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues
What can you bring?
- Proven experience of successfully managing a team
- Genuine interest in customer service excellence
- A strong team player, highly confident and positive
- Self-motivated and able to work well unsupervised
- Previous experience within catering desirable
Working Pattern: 3 days a week, 21 hours p/w
Our way of saying thank you…
- Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
- Holiday Allowance: Start with 28 days of holiday (including bank holidays) to relax and recharge, increasing to 31 days after two years of service
- Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
- Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
- Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
- Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
- Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential. We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns. Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.
Interested? Click the ‘Apply now’
Assistant Manager - One Crown Ct, London employer: Lexington Catering
Contact Detail:
Lexington Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - One Crown Ct, London
✨Tip Number 1
Familiarise yourself with the latest trends in customer service and hospitality. Understanding what makes a great concierge-style service will help you stand out during interviews, as you'll be able to discuss how you can contribute to maintaining and enhancing service excellence at Lexington.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in management roles. Engaging with current or former employees of Lexington can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples from your past experiences where you successfully managed a team or improved service delivery. Being able to articulate these experiences will demonstrate your capability to motivate and manage a team effectively.
✨Tip Number 4
Research the values and mission of Lexington Reception Services. Aligning your personal values with theirs during your conversations can show that you're not just looking for any job, but that you're genuinely interested in contributing to their unique work culture.
We think you need these skills to ace Assistant Manager - One Crown Ct, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Manager position. Tailor your application to highlight how your experience aligns with their expectations.
Highlight Relevant Experience: Emphasise your proven experience in managing teams and delivering excellent customer service. Use specific examples from your past roles that demonstrate your ability to motivate staff and manage budgets effectively.
Showcase Your Skills: Make sure to showcase skills that are particularly relevant to this role, such as team management, communication, and knowledge of health and safety regulations. Mention any catering experience if applicable.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Discuss why you want to work at Lexington Reception Services and how you can contribute to their commitment to service excellence.
How to prepare for a job interview at Lexington Catering
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated and managed teams in the past, highlighting any challenges you overcame.
✨Emphasise Customer Service Excellence
Lexington Reception Services values outstanding customer service. Be prepared to discuss your genuine interest in providing excellent service and share experiences where you went above and beyond for clients or customers.
✨Familiarise Yourself with Relevant Regulations
Understanding COSHH, Food Safety, and Health & Safety regulations is key for this role. Brush up on these topics before your interview and be ready to discuss how you have ensured compliance in previous positions.
✨Prepare Questions About Team Dynamics
Since the role involves managing a team, prepare thoughtful questions about team dynamics and company culture. This shows your interest in fostering a positive work environment and helps you gauge if it's the right fit for you.
