At a Glance
- Tasks: Lead a high-profile hospitality operation and inspire teams to deliver exceptional service.
- Company: Award-winning contract caterer focused on great food and service.
- Benefits: Free meals, flexible working, 28+ days holiday, and career development opportunities.
- Other info: Join a diverse team where your voice is valued and supported.
- Why this job: Make a real impact in a people-first environment with a strong team culture.
- Qualifications: Experience in large site management and hospitality sector knowledge required.
The predicted salary is between 56700 - 69300 £ per year.
Lexington is an award-winning contract caterer that focuses on providing great food and service to customers. To do this, we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
Working Pattern: Monday to Friday
Job ID: 7627
Lexington are looking for an experienced and commercially driven Account Director to lead a high-profile hospitality operation, delivering exceptional client service, operational excellence and strong financial performance. Working closely with the Client, Senior Operations Manager and Divisional Director, you will be responsible for the overall performance and development of the site.
What you’ll be serving up…
- Lead and inspire Heads of Department to deliver consistently high-quality, 5-star food, hospitality and service.
- Develop and deliver operational plans, budgets, forecasts and growth strategies.
- Identify new business opportunities and drive profitability, cost savings and commercial growth.
- Build strong relationships with Clients and key stakeholders, ensuring excellent communication and service delivery.
- Oversee innovative food and beverage across events, client dining, hospitality and retail.
- Recruit, develop and retain high-performing teams, including succession and talent planning.
- Champion Health & Safety, food hygiene, ISO, EMS, HR and all company, client and legislative requirements.
- Drive site innovation, marketing, CSR and sustainability initiatives.
- Work closely with Procurement to ensure an efficient and commercially effective supply chain.
- Monitor financial performance, forecasting, invoicing and client reporting.
- Develop client retention strategies and support wider company strategic objectives.
The ingredients you'll bring…
- You will be an experienced Account Director with:
- Previous Experience in Group/ Large site management (turnover circa £4+ million).
- Detailed knowledge of B&I and event catering sector.
- Commercial (5 star Hotels & Restaurant) knowledge advantageous.
- Proven experience of managing Hospitality (Events, Fine Dining) and multi-retail outlets.
If you're a passionate and commercially minded leader ready to make a real impact, we'd love to hear from you.
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Accounts Director employer: Lexington-Catering
Lexington is an exceptional employer that prioritises a positive and inclusive work culture, making it an ideal place for those passionate about hospitality. With a focus on employee engagement and growth, you will have the opportunity to develop your skills while working in the vibrant city of London. Join us to be part of a team that values great food and service, ensuring a rewarding experience for both staff and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Director
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lexington-Catering. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lexington-Catering
Don't be shy about reaching out to Lexington-Catering directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accounts Director
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lexington-Catering and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lexington-Catering
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
