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For Companies At a Glance
- Tasks: Shape customer experiences by delivering top-notch service and handling calls.
- Company: Respected insurance company in the UK with a focus on customer satisfaction.
- Benefits: Starting salary of £26,000, 29 days holiday, and growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong attention to detail and excellent interpersonal skills required.
- Other info: No prior insurance experience needed; perfect for those looking to grow.
The predicted salary is between 26000 - 26000 £ per year.
A respected insurance company in the United Kingdom seeks candidates for a customer service role. You will be key in shaping customer experiences by delivering high-quality service through effective communication.
Responsibilities include:
- Handling calls
- Providing insurance quotations
No prior insurance experience required, but strong attention to detail and interpersonal skills are essential.
The role offers a starting salary of £26,000 per annum with significant opportunities for growth and benefits, including 29 days of holiday.
Customer Experience Advisor – Insurance & Growth employer: Lexham Insurance
Contact Detail:
Lexham Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor – Insurance & Growth
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering high-quality service, try role-playing common customer scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Show off your attention to detail! During interviews, share examples from your past experiences where you’ve successfully managed details or resolved issues. This will demonstrate that you have what it takes to excel in this role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you’re proactive and keen on joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Experience Advisor – Insurance & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and attention to detail. We want to see how you can shape customer experiences, so include any relevant examples that showcase your interpersonal skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Customer Experience Advisor role and how your background makes you a great fit. We love enthusiasm, so let it show!
Showcase Relevant Skills: Even if you don’t have insurance experience, focus on transferable skills. Think about times you've provided excellent service or handled challenging situations. We value those experiences just as much!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you into the process quickly!
How to prepare for a job interview at Lexham Insurance
✨Know Your Stuff
Familiarise yourself with the basics of insurance and customer service. Even if you don’t have prior experience, understanding common terms and concepts will show your enthusiasm and willingness to learn.
✨Show Off Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as confident and approachable.
✨Highlight Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s catching an error in a project or ensuring a customer’s needs were met, these stories will demonstrate your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture or growth opportunities. This shows that you’re genuinely interested in the position and eager to contribute to the team.
