As the Transport and Fleet Manager, you are involved with the client very early on in their claim and will make all efforts to deliver a hire bike to the client and collect their bike as soon as possible. To support and share, with the Transport and Logistics Director and Depot colleagues, Management control and responsibility for the department; to assist in the management of all depot staff, motivating the team with a view to ensuring that all clients claims are professionally and swiftly dealt with, whilst always enhancing business processes and achieving business objectives. To develop teams that deliver both quality and results. To monitor and control all revenues, costs and group/company KPI s. provide accurate MI Key Accountabilities * Manage and coordinate all transport activities to ensure timely delivery of motorcycles. * Ensure hire bikes are collected and delivered within established SLA s. * Personally handle and resolve any complains that can t be resolved by a driver or Transport Assistants. * Oversee the management of depot assistants, providing guidance and support as necessary. * Carry out regular 121 s with the support of the Assistant Transport Manager. * Maintain accurate records of transport operations, including schedules, routes, and vehicle maintenance. * Manage and route plan daily/weekly job allocations. * Utilise Excel and other IT tools to analyse data...
Transport & Fleet Manager employer: Lexham Insurance Group
As a leading employer in the transport sector, we pride ourselves on fostering a dynamic and supportive work culture that prioritises employee growth and development. Our Transport & Fleet Manager role offers the opportunity to lead a dedicated team while ensuring the highest standards of service delivery, all within a collaborative environment that values innovation and efficiency. Located in a vibrant area, we provide competitive benefits and a commitment to work-life balance, making us an excellent choice for those seeking meaningful and rewarding employment.