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- Tasks: Lead the Southwell Leisure Centre, ensuring top-notch customer service and operational excellence.
- Company: Join a market leader dedicated to enhancing community leisure and culture.
- Benefits: Enjoy free gym membership, health cash plan, discounts, and career progression opportunities.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service are essential.
- Other info: Dynamic environment with continuous growth and investment in your development.
The predicted salary is between 36000 - 60000 £ per year.
This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture-related activities for the local communities in which we serve. This is an exciting time for the right candidate to take the reins at Southwell Leisure Centre. Under new operation with Creating Active Futures from 1 April, the centre will be undertaking a full gym refurbishment as well as the re-opening of the main swimming pool following a period of closure.
Reporting to the Area Manager, the Centre Manager position will be responsible for all aspects of the management of the centre, managing a team of staff, ensuring customer service and developing the overall financial performance and profitability of the business.
Responsibilities
- Take responsibility for the effective management and operation of Southwell Leisure Centre.
- Ensure high standards of customer service and satisfaction are delivered whilst enhancing safe and enjoyable usage of the facilities.
- Ensure that the service provided meets the requirements of the client as defined within the service specification.
- Drive the commercial performance for the centre.
- Manage and develop staff to meet customer and operational requirements.
- Deliver the highest possible standards of health & safety and customer care consistently.
- Conduct business for the betterment of the community by providing or supporting the provision of facilities for social welfare.
- Demonstrate a proven record of managing teams of staff, be commercially focused and have an understanding of budget management.
- Possess excellent communication, customer and client liaison skills.
- Have flexibility and commitment to customer service.
- Ideally have experience of managing both wet and dry leisure facilities.
- Ideally have experience of project and capital investments.
- Experience or awareness of Local Authority contract management is preferred.
- Ideally possess a recognised qualification in leisure management, Sports Development or a related subject preferably to degree level or NVQ 3.
CAF is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.
Benefits
- Free gym membership for you and a nominated person.
- Employee health cash plan.
- Employee discount portal – discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending.
- Cycle to Work scheme.
- Pension Scheme.
- Company sick pay.
- Career progression.
- Training and development.
Centre Manager - Southwell Leisure Centre in Nottingham employer: Lex Leisure
Contact Detail:
Lex Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager - Southwell Leisure Centre in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what Creating Active Futures is all about and think of ways you can contribute to their mission. This will show you're genuinely interested and ready to make an impact.
✨Tip Number 3
Practice your communication skills! As a Centre Manager, you'll need to manage a team and liaise with customers. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Southwell Leisure Centre and ready to dive into this exciting opportunity.
We think you need these skills to ace Centre Manager - Southwell Leisure Centre in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Centre Manager role. Highlight your experience in managing teams and any relevant qualifications you have. We want to see how your skills align with our mission at Southwell Leisure Centre!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for leisure management and how you can enhance customer service at our centre. Let us know why you're the perfect fit for this exciting opportunity.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it’s improving customer satisfaction or managing budgets effectively, we want to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Lex Leisure
✨Know Your Centre
Before the interview, take some time to research Southwell Leisure Centre and its recent developments. Familiarise yourself with the gym refurbishment and the reopening of the swimming pool. This will show your genuine interest in the role and help you discuss how you can contribute to enhancing customer satisfaction.
✨Showcase Your Leadership Skills
As a Centre Manager, you'll be responsible for managing a team. Prepare examples of how you've successfully led teams in the past, focusing on your communication and management styles. Be ready to discuss how you would develop a dynamic, customer-focused team at the centre.
✨Understand Financial Performance
Brush up on your budget management skills and be prepared to discuss how you can drive the commercial performance of the centre. Think of specific strategies you could implement to enhance profitability while maintaining high standards of customer service.
✨Emphasise Customer Service Commitment
Customer service is key in this role. Prepare to share your experiences in delivering exceptional customer care and how you would ensure that the centre meets the needs of the community. Highlight any relevant experience you have in managing both wet and dry leisure facilities.
