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- Tasks: Lead front of house operations and engage with members daily.
- Company: Join Lex Leisure, a leader in community-focused leisure activities.
- Benefits: Enjoy free gym membership, discounts, and career progression opportunities.
- Why this job: Be part of a team that promotes quality service and inclusivity in sports.
- Qualifications: Friendly, reliable, and customer-focused individuals with admin experience preferred.
- Other info: Flexible shifts including mornings, evenings, and weekends.
The predicted salary is between 28800 - 43200 £ per year.
Front of house supervisor | Full time Torbay Leisure Centre This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. The Opportunity We are currently looking for a front of house supervisor to take the lead in interacting with members and actively promote our philosophy of Quality, Care and Excellence in the service we provide. As a front of house supervisor you will have strong interpersonal and customer facing skills and become knowledgeable about our facility and the services we provide. You will ideally be able to demonstrate competency of working in an administrative role; capability in transactions, customer relations and Management of the reception team. The Person You must be friendly, enthusiastic and well presented with a positive attitude and a good understanding of customer service and customer care. You will be flexible, reliable, possess good communication skills and enjoy working as part of a team. You will be required to work. on a rotating shift pattern of early mornings, evenings and weekend hours. What can Lex Leisure offer you? Free gym membership for you and a nominated person Employee discount portal – discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Cycle to Work scheme Pension Scheme Company sick pay Career progression Training and development Lex Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people. Closing Date 24/07/25 About Lex Leisure Lex Leisure seeks to operate leisure venues on a commercial basis with a view to generating a surplus that can be used for our principal objective of supporting those who are disabled, physically or mentally or who require support or bespoke care plans to stay physically active. Lex Leisure, working with key partners, wants to empower disabled people to take a more active role in all aspects of sport and physical activity and for our facilities to be more inclusive and to provide a greater range of sporting opportunities for disabled people
Front of house supervisor employer: Lex Leisure
Contact Detail:
Lex Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of house supervisor
✨Tip Number 1
Familiarise yourself with Lex Leisure's mission and values. Understanding their commitment to inclusivity and community support will help you align your responses during interviews, showcasing your enthusiasm for their philosophy.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've handled challenging situations or improved customer satisfaction, as this will demonstrate your capability in a front-facing role.
✨Tip Number 3
Prepare to discuss your leadership skills. As a front of house supervisor, you'll be managing a team, so think of instances where you've successfully led a group or resolved conflicts to show your potential as a team leader.
✨Tip Number 4
Be flexible and open about your availability. Since the role requires working various shifts, expressing your willingness to adapt to different schedules can set you apart from other candidates.
We think you need these skills to ace Front of house supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a front of house supervisor. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Customer Service Skills: Emphasise your interpersonal and customer-facing skills in your CV and cover letter. Provide specific examples of how you've successfully managed customer relations or led a team in previous roles.
Show Enthusiasm and Flexibility: Convey your enthusiasm for the role and the company in your application. Mention your flexibility regarding working hours, as the position requires early mornings, evenings, and weekends.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lex Leisure
✨Showcase Your Customer Service Skills
As a front of house supervisor, your ability to interact positively with customers is crucial. Prepare examples from your past experiences where you successfully handled customer queries or complaints, demonstrating your strong interpersonal skills.
✨Know the Facility Inside Out
Familiarise yourself with the services and facilities offered by Lex Leisure. Being knowledgeable about what they provide will not only impress your interviewers but also show your genuine interest in the role.
✨Demonstrate Team Leadership
Since you'll be managing the reception team, think of instances where you've led a team or taken initiative in a previous role. Highlight your leadership style and how you motivate others to achieve excellence in customer service.
✨Emphasise Flexibility and Reliability
The job requires working on a rotating shift pattern, so it's important to convey your flexibility and reliability. Be ready to discuss your availability and any previous experiences where you adapted to changing schedules or demands.
