At a Glance
- Tasks: Manage operations at Erith Leisure Centre, ensuring high standards of customer service and safety.
- Company: Join Lex Leisure, a market leader in leisure and culture activities.
- Benefits: Enjoy competitive salary, generous leave, free gym membership, and employee discounts.
- Other info: Flexible shifts with opportunities for career progression and training.
- Why this job: Develop your skills while making a positive impact in the community.
- Qualifications: Strong communication skills and experience in leisure management preferred.
The predicted salary is between 30000 - 40000 £ per year.
This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. We are seeking an Operations Manager to assist in the effective management and operations of the centre and ensure that the high standards of customer services are set and maintained.
The Opportunity
- This position will allow you to develop your skills and reputation whilst enhancing safe and enjoyable usage of the facilities whilst increasing profitability.
- You will manage and develop your staff to meet customer and operational requirements creating a dynamic, responsive and customer focused team through your communication and management styles.
- To ensure the highest possible standards of health & safety and customer care are delivered within the Centre.
- To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
- To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care.
- To assist the Centre Manager in financial planning and budget setting to maximise the profitability of the business.
- To organise and manage the Duty Manager team and their areas of responsibility.
- To deputise in the absence of the Centre Manager.
The Person
- It is essential that you possess excellent communication, customer and client liaison skills.
- Ideally you will have a NPLQ, PPO and a recognised qualification in leisure management.
- The successful applicant will need to be able to demonstrate extensive knowledge of the leisure industry.
- Candidates will be able to demonstrate a proven record of managing teams of staff, be commercially focused and have an understanding of financial forecasts and budget management, whilst consistently developing and improving operational procedures.
- Flexibility and commitment to customer service are essential.
- You will be required to work on a rotating shift pattern which includes early mornings, evenings and weekends.
- Will promote and encourage a strong health and safety culture throughout the centre.
- Will deputise for the Centre Manager as requested.
- Will undertake any other duties as may be required by the Centre Manager to ensure that the business objectives of the contract are achieved.
What can Lex Leisure offer you?
- Competitive salary.
- Generous annual leave.
- Free gym membership for you and a nominated person.
- Employee health cash plan.
- Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending.
- Cycle to Work scheme.
- Pension Scheme.
- Company sick pay.
- Career progression.
- Training and development.
Lex Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.
Locations
Operations Manager - Erith Leisure Centre - Erith, London employer: Lex Leisure CIC
Lex Leisure is an exceptional employer that prioritises the growth and well-being of its employees while fostering a vibrant work culture at the Erith Leisure Centre. With competitive salaries, generous annual leave, and a commitment to employee development through training and career progression opportunities, Lex Leisure ensures that staff are supported in their roles. Additionally, the unique benefits such as free gym membership and an employee discount portal make it an attractive workplace for those seeking meaningful and rewarding employment in the leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Erith Leisure Centre - Erith, London
✨Get Active in Local Sports Circles
Dive into local sports clubs and recreation centres where you'll find temporary opportunities popping up all the time. Join community events or volunteer at local tournaments to meet folks in the sports-recreation management scene and make a name for yourself!
✨Utilise Seasonal Hiring Spikes
Keep an eye out for peak seasons in the sports world, like holidays or major events. Companies like Lex Leisure CIC might ramp up hiring for those times, so get your name out there early by visiting their booths at career fairs or sports expos!
✨Tap into University Career Services
If you're studying, don’t forget about your uni’s career services. They often have connections to temporary roles in sports-recreation management that might not even hit public job boards. Get in touch and see who they know!
✨Show Off Your Passion Online
Create a portfolio showcasing your skills in sports-recreation management – think about events you've organised, teams you've coached, or projects you've led. Share this on social media to catch the eye of potential employers like Lex Leisure CIC and boost your visibility in the field!
We think you need these skills to ace Operations Manager - Erith Leisure Centre - Erith, London
Some tips for your application 🫡
Show Off Your Passion for Sports:In your CV and cover letter, we need to see your love for sports and recreation shining through! Mention any relevant experiences, like managing events, coaching, or even volunteering in local sports clubs. This is key for Operations Manager - Erith Leisure Centre - Erith, London at Lex Leisure CIC!
Tailor Your CV for Temporary Work:Given that this is a temporary role, highlight your adaptability and willingness to jump in and learn quickly. Include any past temporary roles or projects that showcase your ability to work in fast-paced environments, as it’ll show you can hit the ground running at Lex Leisure CIC.
Include Relevant Certifications:If you’ve got any certifications relevant to sports management or health and safety (like first aid or sports coaching), make sure they’re front and centre in your application. These can set you apart from other candidates for Operations Manager - Erith Leisure Centre - Erith, London at Lex Leisure CIC.
Use Engaging Language and a Conversational Tone:When writing your cover letter, keep it friendly and engaging! We want to see your personality come through, so don’t be afraid to show your enthusiasm for the role and how you can contribute to Lex Leisure CIC's team in a fun, vibrant way.
How to prepare for a job interview at Lex Leisure CIC
✨Show Off Your Event Management Skills
In the sports and recreation management field, being able to organise events is key. Come prepared with examples of events you've managed, whether in your studies or in past experiences. Highlight how you tackled challenges and kept everything running smoothly – this will show that you're ready for the fast-paced nature of potential roles at Lex Leisure CIC.
✨Know the Latest Trends in Sports Management
Being in the know about current trends can give you a real edge. Keep yourself updated on the latest developments in sports management, like sustainability initiatives or digital engagement strategies. Dropping a few insights during your interview with Lex Leisure CIC will demonstrate your genuine interest and commitment to the field.
✨Focus on Your Adaptability
As a temporary role, adaptability is crucial. Be ready to discuss how you've handled sudden changes or unexpected situations in previous jobs or projects. Emphasise your flexibility and willingness to learn quickly, as these traits will reassure Lex Leisure CIC that you can handle whatever comes your way.
✨Pitch Your Unique Value
In a temporary position, companies want to know what unique skills you bring to the table. Make sure to highlight specific skills or experiences that set you apart, especially in relation to sports management, like knowledge of sports psychology or community engagement. Presenting yourself as a unique asset can help cement your position with Lex Leisure CIC.
