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- Tasks: Build client relationships and drive sales through innovative outreach and partnership strategies.
- Company: Join Lex Dinamica, a leading consulting firm in Privacy, AI, and Risk solutions.
- Benefits: Enjoy competitive salary, hybrid working, and generous annual leave.
- Other info: Dynamic team culture with opportunities for growth and learning.
- Why this job: Be at the forefront of privacy and AI compliance while making a real impact.
- Qualifications: 1-2 years in sales or business development, with a passion for privacy and AI.
The predicted salary is between 30000 - 40000 £ per year.
In search of professionals passionate about Privacy, AI and Risk.
We are growing. Privacy and AI compliance has moved from a back office concern to a board level priority, and our clients are asking more of us because of it. Every week brings a new regulation, a new enforcement decision, or a new product launch that needs a privacy lens before it ships. This demand is an opportunity for us. We are building Lex Dinamica for what comes next in this work, and we are looking for the people who want to build it with us. This role is how we turn that demand into the client relationships that will carry us forward.
Lex Dinamica is a consulting firm that provides Privacy, AI and Risk solutions. Our advisory, technology and DPO services help clients address regulatory challenges worldwide and deliver compliance driven value. Our clients range from FTSE 100 companies and global multinationals to government contractors and high growth scale ups, and they come to us for advisory work, DPO support delivered as a service, AI governance, and privacy technology programmes including OneTrust, where we are a certified implementation partner.
The Customer Success Representative role is our front door. You will be the first commercial conversation a future client has with us, and the connective tissue between our marketing, partnerships and consulting teams.
The Role
- Originate new client relationships through outbound prospecting and partnership channels.
- Own the customer relationship end to end, from first conversation to handover.
- Build and grow a pipeline of self originated leads.
- Nurture and develop relationships with prospects, partners and existing clients.
- Fill the top of our sales pipeline and help turn that pipeline into qualified meetings.
- Activate our partnership channels, supporting joint campaigns, tracking referrals, and ensuring no warm introduction goes cold.
- Support marketing campaigns end to end, helping shape who we target, follow up on engagement, and convert campaign attention into pipeline.
- Qualify inbound leads and book discovery meetings.
- Keep our sales tooling clean and useful, owning the quality of data and the process.
Who We're Looking For
Must haves:
- One to two years of experience in a sales, business development, or commercial role, ideally at a B2B SaaS company, professional services firm, or comparable environment.
- A genuine interest in privacy, AI governance, and the wider compliance technology space.
- Strong written communication.
- Resilience and self direction.
- A right to work in the UK.
Nice to haves:
- Hands on experience with Apollo.io.
- Experience with HubSpot, Salesforce, or similar CRMs.
- Exposure to a partnership or channel sales environment.
- Familiarity with the privacy or compliance SaaS space.
- Event experience.
- A relevant degree or recognised qualification.
About Lex Dinamica
Lex Dinamica was built from day one to solve the problems that organisations face when data, regulation, technology and trust all have to hold together at once. Headquartered in London and supported by delivery centres across the EU, US and India, we partner with clients from FTSE 100 companies and global multinationals to government contractors and high growth scale ups.
Working With Us
You will be based in our London office with hybrid working, spending two days a week in the office and the rest of your week wherever you work best.
What we offer:
- Competitive base plus commission.
- 26 days of annual leave, with the option to accrue additional days over time.
- Hybrid working as standard.
- Private pension contributions.
- Optional private health insurance.
- A work from anywhere policy that lets you work abroad for defined periods each year.
How to Apply
If this sounds like the role you are looking for, send us your CV. For more information, or for part time opportunities, get in touch with our team via LinkedIn.
Our Screening Process
Our screening process assesses candidates' qualities, capabilities, experience, fit, vision, and ambition to ensure they align with our needs. We conduct comprehensive evaluations and in depth interviews to identify top talent.
Lex Dinamica is proud to be an equal opportunity employer, committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organisation.
Customer Success Representative in City of London employer: Lex Dinamica
Contact Detail:
Lex Dinamica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Representative in City of London
✨Tip Number 1
Get to know the company inside out! Research Lex Dinamica's values, recent projects, and their approach to privacy and AI. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Don’t just send generic emails. Craft personalised outreach that speaks directly to the prospect’s needs. Use what you’ve learned about them to create a connection and make your message stand out.
✨Tip Number 3
Leverage your network! If you know someone in the privacy or compliance space, ask for introductions. Warm leads are often easier to convert than cold ones, so don’t hesitate to tap into your connections.
✨Tip Number 4
Stay organised! Use tools like Apollo.io to keep track of your outreach efforts and follow-ups. A clean CRM helps you manage your pipeline effectively and ensures no opportunity slips through the cracks.
We think you need these skills to ace Customer Success Representative in City of London
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience in sales or customer success, especially if you've worked in B2B SaaS or professional services. Tailor it to show your passion for privacy and AI – we want to see that spark!
Nail Your Cover Letter: This is your chance to tell us why you're the perfect fit for the Customer Success Representative role. Share your enthusiasm for privacy and AI, and don’t forget to mention any specific experiences that relate to outbound prospecting or client relationships.
Show Off Your Writing Skills: Strong written communication is key in this role. Make sure your application is clear, concise, and free of typos. We want to see how you can engage prospects through your writing, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team at Lex Dinamica!
How to prepare for a job interview at Lex Dinamica
✨Know Your Stuff
Before the interview, dive deep into the world of privacy, AI, and compliance. Familiarise yourself with recent regulations and trends in the industry. This will not only show your genuine interest but also help you engage in meaningful conversations during the interview.
✨Craft Your Story
Prepare to share your experiences in sales or business development. Think of specific examples where you've successfully built relationships or turned leads into clients. This storytelling approach will make your responses more relatable and memorable.
✨Showcase Your Communication Skills
Since strong written communication is key for this role, practice articulating your thoughts clearly. You might even want to draft a few emails or outreach messages beforehand to demonstrate your writing style and ability to connect with potential clients.
✨Ask Insightful Questions
Prepare thoughtful questions about Lex Dinamica's approach to client relationships and how they handle partnerships. This shows that you're not just interested in the role, but also in how you can contribute to their success and growth.