At a Glance
- Tasks: Drive innovative IT projects and transform council services through technology.
- Company: Join Lewisham Council, a diverse and inclusive employer making a real difference.
- Benefits: Generous holiday, flexible working, pension scheme, and staff discounts.
- Other info: Hybrid working model with excellent training and career development opportunities.
- Why this job: Be part of a team that champions user-focused solutions and agile delivery.
- Qualifications: Experience in project management and strong analytical skills required.
The predicted salary is between 49400 - 59600 £ per year.
Overview
Job Category: Information Technology
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities. We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK\'s first Borough of Sanctuary for our work in championing the rights of refugees and migrants. The IT & Digital Services team at the London Borough of Lewisham is passionate about delivering new and improved digital products for residents, staff, and businesses. Our team combines IT and Digital Business Analysts, IT and Digital Business Partners, and other professionals who work together seamlessly, taking services from concept through to launch. We deliver services in a modern, agile way, with the user at the heart of delivery. We focus on cross-functional collaboration, agile delivery, and user-centred solutions.
Here\'s what sets us apart:
- Cross-functional Collaboration: We break down silos, fostering communication and innovation across various council departments.
- Agile Delivery: We iterate quickly, adapting to changing needs and user feedback, ensuring our application packages and off the shelf applications are always up to date and fit for purpose.
- User-Focussed Outlook: We support and manage critical council applications and intuitive interfaces that solve real problems, focusing on the needs of our diverse range of users, from social care workers to financial analysts.
- Data-Driven Decisions: We use data to measure success and continuously improve.
What\'s the role?
We are seeking a skilled IT and Digital Business Analyst to join our team and drive the successful delivery of innovative IT projects. You will play a crucial role in transforming our council\'s services through technology. You will lead and manage a variety of IT projects, from inception to completion, ensuring they are delivered on time, within budget, and to the highest quality standards.
Key Responsibilities
- Undertake specific assignments to analyse, document and manage business need and help facilitate the design of cost-effective solutions that improve services.
- Deliver business analysis to support the development of business cases and project delivery.
- Analyse and document \'as is\' and \'to be\' processes and facilitate change.
- Work closely with business areas and stakeholders to ensure that their requirements are identified, considered, and met.
- Work independently and autonomously and lead on small to medium size projects.
- Work closely with services and project teams to support the delivery of large corporate projects including transformation, service delivery, business and behaviour change projects and new ways of working.
What we\'re looking for
- Substantial knowledge of PRINCE2 and Agile project management methodologies and processes.
- Knowledge of user-centric design.
- Ability to work closely with senior managers to understand strategic requirements and to translate these into business cases for change.
- Substantial experience of having effectively managed projects in a large organisation from initiation through to implementation.
- Experience of building effective working relationships and achieving agreed objectives through strong negotiating and influencing and by working in partnership with senior managers and staff at all levels of the organisation.
- Solid Business Analyst experience within a Local Authority / Public Sector environment is preferred.
- Experience of systems analysis to identify and analyse IT system capabilities and develop models and system requirements for bespoke IT systems or software packages.
- Experience of business modelling, understanding potential changes and how to implement them.
Equality, Diversity & Inclusion
Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme. Further details are available at the Council has a dedicated employment support service, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response.
What\'s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family-friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks, business processes, systems, and data interact
Location
The job is primarily based in Laurence House, Catford, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Salary
£57,495 - £59,574 per annum (PO6). All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential
IT & Digital Business Analyst in Catford employer: Lewisham
Join the London Borough of Lewisham as an IT & Digital Business Analyst and be part of a team that is dedicated to enhancing the lives of our diverse communities through innovative technology solutions. With a strong focus on cross-functional collaboration, agile delivery, and user-centred design, we offer excellent training and development opportunities, flexible working arrangements, and a supportive work culture that values diversity and inclusion. Located in the vibrant area of Catford, you will enjoy a generous holiday allowance, a Local Government Pension scheme, and various staff discounts, making this an exceptional place to grow your career while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land IT & Digital Business Analyst in Catford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Lewisham values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Lewisham might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Lewisham!
✨Direct Apply to Lewisham
Let's not forget to apply directly through the Lewisham website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT & Digital Business Analyst in Catford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Lewisham.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Lewisham. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Lewisham
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
