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- Tasks: Drive innovative IT projects and transform council services through technology.
- Company: Join Lewisham Council, a diverse and inclusive employer making a real difference.
- Benefits: Generous holiday, flexible working, pension scheme, and staff discounts.
- Why this job: Be part of a team that champions user-focused solutions and agile delivery.
- Qualifications: Experience in project management and strong analytical skills required.
- Other info: Hybrid working model with excellent training and career development opportunities.
The predicted salary is between 49400 - 59600 £ per year.
Overview
Job Category: Information Technology
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities. We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK\’s first Borough of Sanctuary for our work in championing the rights of refugees and migrants. The IT & Digital Services team at the London Borough of Lewisham is passionate about delivering new and improved digital products for residents, staff, and businesses. Our team combines IT and Digital Business Analysts, IT and Digital Business Partners, and other professionals who work together seamlessly, taking services from concept through to launch. We deliver services in a modern, agile way, with the user at the heart of delivery. We focus on cross-functional collaboration, agile delivery, and user-centred solutions.
Here\’s what sets us apart:
- Cross-functional Collaboration: We break down silos, fostering communication and innovation across various council departments.
- Agile Delivery: We iterate quickly, adapting to changing needs and user feedback, ensuring our application packages and off the shelf applications are always up to date and fit for purpose.
- User-Focussed Outlook: We support and manage critical council applications and intuitive interfaces that solve real problems, focusing on the needs of our diverse range of users, from social care workers to financial analysts.
- Data-Driven Decisions: We use data to measure success and continuously improve.
What\’s the role?
We are seeking a skilled IT and Digital Business Analyst to join our team and drive the successful delivery of innovative IT projects. You will play a crucial role in transforming our council\’s services through technology. You will lead and manage a variety of IT projects, from inception to completion, ensuring they are delivered on time, within budget, and to the highest quality standards.
Key Responsibilities
- Undertake specific assignments to analyse, document and manage business need and help facilitate the design of cost-effective solutions that improve services.
- Deliver business analysis to support the development of business cases and project delivery.
- Analyse and document \’as is\’ and \’to be\’ processes and facilitate change.
- Work closely with business areas and stakeholders to ensure that their requirements are identified, considered, and met.
- Work independently and autonomously and lead on small to medium size projects.
- Work closely with services and project teams to support the delivery of large corporate projects including transformation, service delivery, business and behaviour change projects and new ways of working.
What we\’re looking for
- Substantial knowledge of PRINCE2 and Agile project management methodologies and processes.
- Knowledge of user-centric design.
- Ability to work closely with senior managers to understand strategic requirements and to translate these into business cases for change.
- Substantial experience of having effectively managed projects in a large organisation from initiation through to implementation.
- Experience of building effective working relationships and achieving agreed objectives through strong negotiating and influencing and by working in partnership with senior managers and staff at all levels of the organisation.
- Solid Business Analyst experience within a Local Authority / Public Sector environment is preferred.
- Experience of systems analysis to identify and analyse IT system capabilities and develop models and system requirements for bespoke IT systems or software packages.
- Experience of business modelling, understanding potential changes and how to implement them.
Equality, Diversity & Inclusion
Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme. Further details are available at the Council has a dedicated employment support service, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response.
What\’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family-friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks, business processes, systems, and data interact
Location
The job is primarily based in Laurence House, Catford, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Salary
£57,495 – £59,574 per annum (PO6). All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential
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IT & Digital Business Analyst employer: Lewisham
Contact Detail:
Lewisham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Digital Business Analyst
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT and digital space. Attend local meetups, workshops, or even online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your past projects and achievements. This is especially important for roles like IT & Digital Business Analyst where demonstrating your problem-solving abilities can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their digital products and how they serve the community. Tailor your responses to show how your experience aligns with their mission and values – it’ll make a huge difference!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s make a difference together!
We think you need these skills to ace IT & Digital Business Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Agile methodologies and user-centric design. We want to see how your skills align with our mission to deliver innovative IT projects!
Showcase Your Experience: Don’t just list your previous roles; explain how you’ve successfully managed projects in large organisations. We love seeing concrete examples of how you've driven change and improved services.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Lewisham Council!
How to prepare for a job interview at Lewisham
✨Know Your Agile and PRINCE2 Stuff
Make sure you brush up on Agile project management methodologies and PRINCE2 principles. Be ready to discuss how you've applied these in past projects, as this role heavily relies on these frameworks.
✨Showcase Your User-Centric Approach
Prepare examples of how you've implemented user-centric design in your previous roles. Highlight specific instances where you gathered user feedback and adapted solutions accordingly, as this is key for the council's focus on user-focussed delivery.
✨Demonstrate Cross-Functional Collaboration
Think of times when you've worked with different teams or departments to achieve a common goal. Be ready to share how you broke down silos and fostered communication, as collaboration is a big part of their culture.
✨Be Data-Driven
Familiarise yourself with how data can drive decisions in IT projects. Prepare to discuss how you've used data to measure success and improve processes in your previous roles, as this aligns with their emphasis on data-driven decision-making.