Based at Laurence House with hybrid office/home working, you will use complaint insights to drive improvements, run resident surgeries and open days, and set clear expectations while supporting continuous service improvement for residents.
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Resident Experience Leader – Repairs & Insights employer: Lewisham Youth Service
Lewisham Council is an excellent employer, offering a supportive work culture that values collaboration and innovation in the heart of Catford. Employees benefit from a hybrid working model, professional development opportunities, and the chance to make a meaningful impact on the community through strategic procurement initiatives. Join us to be part of a team that prioritises value for money while fostering growth and mentorship within the procurement sector.
