At a Glance
- Tasks: Support Adult Learning's Business Resources team with administrative tasks and customer service.
- Company: Join Lewisham Council, a champion for diverse communities and inclusivity.
- Benefits: Generous holiday allowance, flexible working, and local discounts.
- Other info: Part-time role with excellent training and career development opportunities.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Proficient in Microsoft Office, data management, and strong interpersonal skills.
The predicted salary is between 25800 - 26700 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
We would like to see experience of proficient use of Microsoft Office applications and of using database systems along with good analytical skills in the area of information management and use of data. To complete requests for reconciliation of data ensuring they are completed promptly and accurately as required. To provide a warm welcome for visitors to the centre, dealing with all enquiries in a professional and efficient manner. To adhere to Adult Learning Lewisham’s positive commitment to inclusivity and equal opportunities for all users at all times.
To support Adult Learning’s Business Resources team with evenings involving managing reception and front counter face to face, enrolling new and existing learners at the counter and over the phone, collecting course fees as well as setting up and maintaining office administrative working processes. This role is Part-time - 16 hours per week (term-time only) Monday – Thursday 4pm – 8pm (evenings).
What’s in it for you? Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
The successful candidate must be confident in their own abilities to deal with immediate problems along with great interpersonal skills. Experience in dealing with data and analysis of information as well as discretion when dealing with confidential information is key. Applicants will need to demonstrate experience of organised administrative work or in a customer services role using and updating administrative systems and processes.
Working primarily at our Granville Park Centre, 100 Granville Park, London SE13 7DU. There will also be requirements to work from other centres to complete training or cover leave.
Willingness to undertake First Aid training. The recruitment process is anonymous and we don’t accept CVs. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
Diversity: Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
The Council reserves the right to close adverts early if there is a large response.
Business Resources Officer in London employer: Lewisham Youth Service
Lewisham Council is an excellent employer, offering a supportive work culture that values collaboration and innovation in the heart of Catford. Employees benefit from a hybrid working model, professional development opportunities, and the chance to make a meaningful impact on the community through strategic procurement initiatives. Join us to be part of a team that prioritises value for money while fostering growth and mentorship within the procurement sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Resources Officer in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lewisham's social media and website. Understanding their values and community focus will help you connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your experience with data management and customer service.
✨Tip Number 3
Show off your skills! Be ready to discuss specific examples of how you've used Microsoft Office and database systems in past roles. Highlighting your analytical skills will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your fit for the position!
We think you need these skills to ace Business Resources Officer in London
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. We want to see how your experience aligns with what we're looking for, so make sure you understand the key responsibilities and requirements.
Tailor Your Supporting Statement:When writing your supporting statement, be specific! Highlight how your skills and experiences meet each of the person specification criteria. This is your chance to shine, so don’t hold back!
Be Professional and Personable:Remember, we’re looking for someone who can provide a warm welcome to our visitors. Use a friendly tone in your application while maintaining professionalism. Show us your interpersonal skills right from the start!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way to ensure it gets to us directly. Plus, you’ll find all the resources you need to complete your application successfully!
How to prepare for a job interview at Lewisham Youth Service
✨Know Your Stuff
Make sure you brush up on your Microsoft Office skills and any database systems mentioned in the job description. Being able to demonstrate your proficiency will show that you're ready to hit the ground running.
✨Showcase Your Interpersonal Skills
Since this role involves dealing with visitors and enquiries, practice how you'll present yourself. A warm smile and a friendly attitude can go a long way, so think about examples where you've successfully interacted with customers or clients.
✨Be Data Savvy
Prepare to discuss your experience with data management and analysis. Think of specific instances where you've reconciled data or handled confidential information, as this will highlight your analytical skills and discretion.
✨Embrace Inclusivity
Familiarise yourself with the values of inclusivity and equal opportunities that the organisation champions. Be ready to share your thoughts on how you can contribute to creating a welcoming environment for all learners.
