At a Glance
- Tasks: Lead a high-volume repairs service, ensuring homes are safe and compliant.
- Company: Lewisham Council, committed to diverse communities and social impact.
- Benefits: Competitive salary, flexible working, pension scheme, and staff discounts.
- Other info: Hybrid working model with excellent training and career development opportunities.
- Why this job: Make a real difference in residents' lives while leading a dedicated team.
- Qualifications: Strong leadership skills and experience in repairs management.
The predicted salary is between 78629 - 86121 € per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Are you ready to lead a high volume repairs service that puts residents first—getting homes safe, compliant and right first time? We’re looking for a senior leader to oversee responsive repairs, voids, disrepair and complex works in a demanding social housing environment, improving performance, satisfaction and regulatory compliance.
You’ll lead end to end repairs operations, including the repairs contact centre, responsive repairs, voids, disrepair, and complex and cyclical works. This includes managing both direct labour and subcontracted delivery, strengthening contract performance, and ensuring high standards of health and safety, quality, and customer care. You’ll be a visible, values driven leader—present with teams and residents alike, able to inspire a strong service culture, influence senior stakeholders and consistently deliver better outcomes for residents at scale.
What’s in it for you? Excellent training and development opportunities, plus a range of benefits including:
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
We are looking for more than technical expertise. You will be a confident, visible leader with the credibility and personal authority to build trust across the organisation, from frontline teams to senior leadership, Members and residents. You will lead with integrity, creating a culture where people feel valued, accountable and focused on delivering excellent services. Your ability to bring people with you, even when navigating challenge and change, will be critical to your success. You will also bring a sharp, forward-thinking mindset, able to translate complex issues into clear, deliverable solutions. Whether driving improvement, responding to emerging regulation or tackling long-standing service pressures, you will combine strategic thinking with practical delivery. Above all, you will be motivated by making a tangible difference, improving services, strengthening performance, and ensuring residents receive the standard of service they deserve.
The job is primarily based in Laurence House, 1 Catford Road, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply.
Head of Repairs employer: Lewisham Youth Service
Join Lewisham Council as the Head of Repairs and be part of a dynamic team dedicated to enhancing the lives of our diverse communities. With a strong commitment to employee development, we offer excellent training opportunities, flexible working arrangements, and a supportive work culture that values integrity and collaboration. Located in the heart of London, you will have the chance to make a meaningful impact while enjoying a range of benefits including a Local Government Pension scheme and staff discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Repairs
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At StudySmarter, we believe that understanding what makes a workplace tick can help you tailor your responses and show how you align with their mission—especially in a community-focused role like Head of Repairs.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams through challenges or improved service delivery. This is key for a senior management role, and it shows you can inspire and drive change effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals who want to make a difference in our communities.
We think you need these skills to ace Head of Repairs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in leading repairs operations. We want to see how your skills align with our mission of putting residents first!
Showcase Your Leadership Style:We’re looking for a visible, values-driven leader. Use your application to demonstrate how you inspire teams and build trust across the organisation. Share examples that reflect your leadership approach!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the role. Avoid jargon where possible!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Lewisham Youth Service
✨Know Your Stuff
Make sure you understand the ins and outs of the repairs service. Brush up on key regulations, health and safety standards, and the specific challenges faced in social housing. This will show that you're not just a leader but someone who knows the field inside out.
✨Show Your Leadership Style
Prepare to discuss your leadership approach and how you inspire teams. Think of examples where you've built trust and accountability within your team. Being a visible leader is crucial, so be ready to share how you engage with both frontline staff and senior stakeholders.
✨Bring Solutions to the Table
Think about complex issues you've tackled in the past and how you turned them into clear, actionable solutions. Be prepared to discuss your strategic thinking and practical delivery methods, especially in improving performance and resident satisfaction.
✨Emphasise Your Values
Lewisham Council values integrity and community focus. Be ready to talk about how your personal values align with theirs and how you can contribute to a culture that prioritises excellent service delivery. Share your motivation for making a tangible difference in residents' lives.
