At a Glance
- Tasks: Support Adult Learning's Business Resources team with reception duties and data management.
- Company: Join Lewisham Council, a welcoming and inclusive community-focused organisation.
- Benefits: Enjoy generous holidays, flexible working, and local discounts.
- Other info: Part-time role with excellent training and career development opportunities.
- Why this job: Make a real difference in a vibrant, culturally diverse community.
- Qualifications: Proficient in Microsoft Office, data analysis, and customer service skills.
The predicted salary is between 26000 - 28000 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction
We would like to see experience of proficient use of Microsoft Office applications and of using database systems along with good analytical skills in the area of information management and use of data. To complete requests for reconciliation of data ensuring they are completed promptly and accurately as required. To provide a warm welcome for visitors to the centre, dealing with all enquiries in a professional and efficient manner. To adhere to Adult Learning Lewisham’s positive commitment to inclusivity and equal opportunities for all users at all times.
What’s the role
To support Adult Learning’s Business Resources team with evenings involving managing reception and front counter face to face, enrolling new and existing learners at the counter and over the phone, collecting course fees as well as setting up and maintaining office administrative working processes. This role is Part-time - 16 hours per week (term-time only) Monday – Thursday 4pm – 8pm (evenings).
What’s in it for you?
- Excellent training and development opportunities
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
What we’re looking for
The successful candidate must be confident in their own abilities to deal with immediate problems along with great interpersonal skills. Experience in dealing with data and analysis of information as well as discretion when dealing with confidential information is key. Applicants will need to demonstrate experience of organised administrative work or in a customer services role using and updating administrative systems and processes.
Location
Working primarily at our Granville Park Centre, 100 Granville Park, London SE13 7DU. There will also be requirements to work from other centres to complete training or cover leave.
Special conditions
Willingness to undertake First Aid training. This role is Part-time - 16 hours per week (term-time only) Monday – Thursday 4pm – 8pm (evenings).
The recruitment process is anonymous and we don’t accept CVs. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Julie Baxter on 0208 314 7121 or julie.baxter@lewisham.gov.uk.
Salary
£32,442 - £33,384 per annum, pro rata (Scale 4) Term Time only. N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply. The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email LewishamWorks@lewisham.gov.uk and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
Business Resources Officer employer: Lewisham Youth Service
Join Lewisham Council as a Business Resources Officer and be part of a team that truly values inclusivity and community engagement. With excellent training and development opportunities, generous holiday allowances, and a supportive work culture, you will thrive in an environment that champions the rights of refugees and migrants while making a meaningful impact in our vibrant borough. Enjoy flexible working arrangements and a range of benefits designed to support your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Business Resources Officer
✨Tip Number 1
Get to know the organisation! Research Lewisham Council and its values, especially their commitment to inclusivity and community support. This will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your interpersonal skills! Since this role involves dealing with visitors and enquiries, try role-playing scenarios with friends or family. This will boost your confidence and help you handle real-life situations more smoothly.
✨Tip Number 3
Brush up on your Microsoft Office skills! Make sure you're comfortable with Excel and other applications, as you'll need to manage data effectively. There are loads of free online resources we can use to sharpen those skills before the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application is seen. Plus, make sure your supporting statement clearly addresses how you meet the person specification criteria – this is key to standing out!
We think you need these skills to ace Business Resources Officer
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. We want to see how your experience aligns with what we're looking for, so make sure you understand the key responsibilities and requirements.
Tailor Your Supporting Statement:Your supporting statement is your chance to shine! Make sure it covers how you meet each of the person specification criteria. We love seeing specific examples that demonstrate your skills and experience.
Be Professional and Personable:Remember, this role involves dealing with visitors and enquiries. Show us your great interpersonal skills in your application. A warm and professional tone can go a long way in making a positive impression!
Apply Through Our Website:We encourage you to apply through our website for a smooth process. It’s super easy, and you'll find all the necessary forms and guidance there. Plus, it helps us keep everything organised!
How to prepare for a job interview at Lewisham Youth Service
✨Know Your Stuff
Make sure you brush up on your Microsoft Office skills and any database systems mentioned in the job description. Being able to demonstrate your proficiency will show that you're ready to hit the ground running.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of face-to-face interaction, practice how you'll greet visitors and handle enquiries. Think about examples from your past experiences where you've provided excellent customer service or resolved issues effectively.
✨Be Data Savvy
Prepare to discuss your experience with data management and analysis. Have specific examples ready that highlight your analytical skills and how you've used data to make informed decisions or improve processes.
✨Emphasise Inclusivity
Familiarise yourself with the values of inclusivity and equal opportunities that the organisation champions. Be ready to share your thoughts on how you can contribute to creating a welcoming environment for all learners.
