At a Glance
- Tasks: Lead a high-volume repairs service, ensuring homes are safe and compliant.
- Company: Lewisham Council, committed to diverse communities and social impact.
- Benefits: Competitive salary, flexible working, pension scheme, and staff discounts.
- Other info: Hybrid working model with excellent training and development opportunities.
- Why this job: Make a real difference in residents' lives while leading a dedicated team.
- Qualifications: Strong leadership skills and experience in managing repairs services.
The predicted salary is between 79629 - 86121 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Are you ready to lead a high volume repairs service that puts residents first—getting homes safe, compliant and right first time? We’re looking for a senior leader to oversee responsive repairs, voids, disrepair and complex works in a demanding social housing environment, improving performance, satisfaction and regulatory compliance.
You’ll lead end to end repairs operations, including the repairs contact centre, responsive repairs, voids, disrepair, and complex and cyclical works. This includes managing both direct labour and subcontracted delivery, strengthening contract performance, and ensuring high standards of health and safety, quality, and customer care. You’ll be a visible, values driven leader—present with teams and residents alike, able to inspire a strong service culture, influence senior stakeholders and consistently deliver better outcomes for residents at scale.
What’s in it for you? Excellent training and development opportunities, plus a range of benefits including:
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
We are looking for more than technical expertise. You will be a confident, visible leader with the credibility and personal authority to build trust across the organisation, from frontline teams to senior leadership, Members and residents. You will lead with integrity, creating a culture where people feel valued, accountable and focused on delivering excellent services. Your ability to bring people with you, even when navigating challenge and change, will be critical to your success. You will also bring a sharp, forward-thinking mindset, able to translate complex issues into clear, deliverable solutions. Whether driving improvement, responding to emerging regulation or tackling long-standing service pressures, you will combine strategic thinking with practical delivery. Above all, you will be motivated by making a tangible difference, improving services, strengthening performance, and ensuring residents receive the standard of service they deserve.
The job is primarily based in Laurence House, 1 Catford Road, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Full membership with either the Royal Institute of British Architects (RIBA) or the Royal Institution of Chartered Surveyors (RICS) is required.
Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply. The Council reserves the right to close adverts early if there is a large response.
Head of Repairs employer: Lewisham Youth Service
Join Lewisham Council as the Head of Repairs and be part of a team that is dedicated to making a meaningful impact in our vibrant, culturally diverse community. With excellent training and development opportunities, flexible working arrangements, and a supportive work culture, you will thrive in an environment that values integrity and accountability. Located in the heart of London, this role offers a unique chance to lead a high-volume repairs service while enjoying a range of benefits including a Local Government Pension scheme and staff discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Repairs
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Repairs at Lewisham Youth Service!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Lewisham Youth Service or be willing to refer you for that Head of Repairs position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Lewisham Youth Service who’s on the lookout for their next Head of Repairs star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Repairs role at Lewisham Youth Service!
We think you need these skills to ace Head of Repairs
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Lewisham Youth Service. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Lewisham Youth Service
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Lewisham Youth Service. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
