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- Tasks: Support residents in temporary accommodation to find new homes and manage housing assessments.
- Company: Join Lewisham Council, a diverse and welcoming community focused on positive change.
- Benefits: Enjoy a hybrid work model, competitive salary, and the chance to make a real impact.
- Why this job: Be part of a bold initiative to improve housing services and support vulnerable residents.
- Qualifications: Experience with housing legislation and strong communication skills are essential.
- Other info: This is a 12-month fixed-term role with potential for extension.
The predicted salary is between 36000 - 60000 £ per year.
Location: Laurence House – Fifth Floor, Lewisham Council
Hours Per Week: 35.00
Start Date: Immediate start
Start Time: 09:00
End Time: 17:00
Salary: £21.92
It’s an exciting time to join us. Lewisham is a fantastic place to live, work and visit – we have ambition, passion and a huge amount of potential. Our people are passionate, engaging and diverse. We have strong communities, and we are proud of how welcoming we are as the UK’s first Borough of Sanctuary. It’s also a challenging time for us, with significant financial pressure and increasing demand for our services. We are meeting this challenge head on, with a radical and bold change agenda underway. We want to ensure that our residents and communities can benefit from, and contribute to, London’s future prosperity.
We are looking to recruit a dynamic officer to join the Temporary Accommodation Reduction Project, which sits within the Housing Partnership and Service Improvement Team. As a Tenancy Management and Resettlement Officer, you will report directly to the Temporary Accommodation Reduction Project Manager and will assist in the delivery of change projects and new ways of working.
You will be an officer with experience of assessing applicants to end or discharge the main housing duty, with extensive knowledge of the Homelessness Reduction Act, Part VII Housing Act, and relevant legislation, guidance, and case law relating to homelessness and temporary accommodation. You will also be experienced with completing affordability and suitability assessments for applicants.
You will have excellent communication skills and substantial experience working within a high-pressure environment. You understand the need to make thorough decisions within tight timescales and be able to effectively manage your workload.
The main focus of your role is to support residents in temporary accommodation to resettle into alternative accommodation, and to complete discharges of duty in specific cases. The successful candidate will be able to make comprehensive assessments and legal decisions that can withstand legal scrutiny and uphold at the review stage or court. You will be experienced in completing s.188 and s.193 discharge of duties.
You will also be required to conduct various ad hoc duties to assist with the delivery of the Temporary Accommodation Reduction Project. This may include supporting the Project Manager by undertaking specific project-related activities, as well as collating and monitoring data, conducting reports, or detailed documents as required.
Contract: This is a fixed-term post for 12 months, with the potential for extension upon review.
Location: While the service is primarily based in Laurence House, we operate a hybrid approach whereby you will be required to work both in the office and from home as determined by service requirements.
Tenancy Management & Resettlement Officer employer: Lewisham Council
Contact Detail:
Lewisham Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Management & Resettlement Officer
✨Tip Number 1
Familiarise yourself with the Homelessness Reduction Act and relevant housing legislation. Understanding these laws will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience with temporary accommodation projects. This can provide you with insights and potentially valuable connections that could aid your application.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences where you've successfully managed high-pressure situations or made critical decisions under tight deadlines.
✨Tip Number 4
Research Lewisham Council's current initiatives and challenges in housing. Being knowledgeable about their specific context will show your genuine interest in the role and how you can contribute to their goals.
We think you need these skills to ace Tenancy Management & Resettlement Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Tenancy Management & Resettlement Officer position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in housing management, knowledge of the Homelessness Reduction Act, and any previous roles that demonstrate your ability to work under pressure and make legal assessments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community service and your understanding of the challenges faced by residents in temporary accommodation. Use specific examples from your past experiences to illustrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Lewisham Council
✨Know Your Legislation
Familiarise yourself with the Homelessness Reduction Act and Part VII Housing Act. Be prepared to discuss how these laws impact your role and provide examples of how you've applied this knowledge in previous positions.
✨Demonstrate Your Communication Skills
As a Tenancy Management & Resettlement Officer, strong communication is key. Prepare to showcase your ability to engage with residents and stakeholders effectively, perhaps by sharing specific instances where your communication made a difference.
✨Showcase Your Problem-Solving Abilities
Expect questions that assess your decision-making skills under pressure. Think of scenarios where you had to make quick, informed decisions and be ready to explain your thought process and the outcomes.
✨Prepare for Data-Related Questions
Since the role involves collating and monitoring data, be ready to discuss your experience with data management. Highlight any tools or methods you've used to track progress or report on project outcomes.
