Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate council properties to tackle social housing fraud and support those in need.
- Company: Join Lewisham Council, a champion for refugees and diverse communities.
- Benefits: Generous holiday, pension scheme, flexible working, and staff discounts.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong communication skills and a passion for social justice.
- Other info: Hybrid working model with excellent training and career growth opportunities.
The predicted salary is between 31000 - 32000 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
We are seeking an enthusiastic and dynamic Tenancy Audit Officer to work within our Tenancy Audit Team. You will be tackling social housing fraud and supporting the Council to house those in most need.
What's the role?
- Visiting council properties to establish who lives there and whether the property is abandoned or sublet.
- Reviewing different information to establish the true nature of the tenancy.
- Where a breach of the tenancy exists, serving the relevant legal notices, and attending court to give evidence.
- The aim is to recover properties so they can be re-let in line with the Council's allocation policy.
What's in it for you?
- Excellent training and development opportunities.
- Generous holiday allowance.
- Local Government Pension scheme.
- Flexible working and family friendly policies.
- Season ticket and bicycle loans.
- A range of staff discounts including local subsidised gym memberships.
- Supportive staff networks.
What we're looking for
- Passionate about dealing with breaches of tenancy.
- Confident with an ability to stay calm in challenging situations.
- Excellent communication skills and the ability to write accurate reports with attention to detail.
- Capable of working with others and great people skills.
- Track record of delivering results and high customer satisfaction.
Location
The job is primarily on site across the borough of Lewisham, but we operate a hybrid approach where you will be required to work in the office and from home on a regular basis.
Special conditions
The recruitment process is anonymous and we don’t accept CVs. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
Salary
£37,509- £38,637 per annum (Scale 6). N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert.
The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs.
Tenancy Audit Officer employer: Lewisham Council
Contact Detail:
Lewisham Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Audit Officer
✨Tip Number 1
Get to know the Council's values and mission. When you’re in that interview, show us how your passion for social housing aligns with our commitment to supporting diverse communities. It’s all about making that connection!
✨Tip Number 2
Practice your communication skills! We want to see how you handle challenging situations. Role-play some scenarios with a friend or family member to get comfortable discussing tenancy breaches and your approach to resolving them.
✨Tip Number 3
Don’t forget to prepare questions for us! This shows you’re genuinely interested in the role and the team. Ask about our strategies for tackling social housing fraud or how we support our staff in their development.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, make sure your supporting statement clearly highlights how you meet the person specification criteria – we’re looking for those details!
We think you need these skills to ace Tenancy Audit Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. We want to see how your skills and experiences match what they're looking for, so make sure you highlight those in your application!
Tailor Your Supporting Statement: This is your chance to shine! Make sure your supporting statement directly addresses each of the person specification criteria. We’re all about attention to detail, so be specific and give examples that show how you meet each requirement.
Keep It Clear and Concise: When writing your application, clarity is key. Use straightforward language and avoid jargon. We want to understand your points easily, so keep it simple and to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right place. Plus, you’ll find all the info you need to complete your application successfully.
How to prepare for a job interview at Lewisham Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenancy Audit Officer. Familiarise yourself with social housing policies, tenancy laws, and the specific challenges faced in Lewisham. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, prepare to demonstrate how you've effectively communicated in past roles. Think of examples where you've had to handle challenging situations or resolve conflicts, as these will highlight your ability to stay calm under pressure.
✨Be Detail-Oriented
Attention to detail is crucial for this job. Bring along any relevant reports or documents that showcase your ability to write accurately and thoroughly. During the interview, mention specific instances where your attention to detail made a difference in your work.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the Tenancy Audit Team and the challenges they face. This not only shows your enthusiasm but also helps you gauge if the role and the team are the right fit for you.
