At a Glance
- Tasks: Manage complex ASB cases and support local communities in Lewisham.
- Company: Join Lewisham Council, dedicated to making a difference in diverse communities.
- Benefits: Generous holiday, flexible working, pension scheme, and staff discounts.
- Other info: Hybrid work model with opportunities for professional growth.
- Why this job: Make a real impact while ensuring community safety and well-being.
- Qualifications: Experience in ASB case management and strong communication skills.
The predicted salary is between 45852 - 45852 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
Responsibilities
- Manage high‑risk and complex ASB and hate incident cases involving council tenants and impact local communities.
- Handle your own caseload and provide advice and guidance to colleagues.
- Lead the team in utilising powers under the ASB Crime and Policing Act 2014 and the Environmental Protection Act 1990.
- Ensure excellent service delivery in partnership with the ASB Manager.
Qualifications
- Experience of partnership working in addressing ASB and managing cases from initial reports to successful closure, including court applications.
- Flexible, innovative, and able to adopt new problem‑solving approaches.
- Good understanding of challenges facing a social housing provider regarding ASB, resilience under pressure, and ability to manage conflicting demands.
- Excellent communication skills and a desire to keep diverse communities safe from harm.
Location
The role is primarily based in Laurence House, Catford, London, SE6 4RU, with a hybrid approach requiring regular office and home-based work.
Special Conditions
- Attendance at evening or weekend meetings as necessary.
- Subject to a DBS check.
Salary
£44,235‑£45,852 per annum (PO1); appointments offered at the minimum SCP for the role grade, with possible adjustments for current salary up to the maximum of the scale.
Benefits
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family‑friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including subsidised gym memberships
- Supportive staff networks
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage applications of all abilities and provide reasonable adjustments throughout the recruitment process.
Contact
ASB Manager Peter Wileman – peter.wileman@lewisham.gov.uk
Senior ASB Officer employer: Lewisham Council
Lewisham Council is an exceptional employer, dedicated to making a positive impact in our vibrant and culturally diverse communities. With a strong focus on employee well-being, we offer generous holiday allowances, flexible working arrangements, and a supportive work culture that fosters professional growth and development. Join us in Catford, where your contributions will help create safer environments for all residents while enjoying the benefits of a local government pension scheme and various staff discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ASB Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Lewisham Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Lewisham Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Senior ASB Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Lewisham Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Lewisham Council
✨Get to Know Public Sector Values
Before your interview with Lewisham Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Lewisham Council.
