Safer Communities Officer (Anti-Social Behaviour & Statutory Nuisance)

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Are you looking for a role where you can make a tangible difference to local communities? We are seeking an enthusiastic and motivated individual with significant experience in anti-social behaviour, community safety and statutory nuisance investigations. You will have a strong understanding of relevant legislation and enforcement powers, coupled with the ability to manage complex cases and make sound decisions based on evidence and professional judgement.

We are looking for someone who can build effective relationships with residents, colleagues and partner agencies, recognising that successful outcomes are often delivered through collaborative working. Your ability to communicate clearly, negotiate effectively and work in partnership with organisations such as the Police, housing providers and other stakeholders will be essential.

You will be a proactive problem solver with experience of undertaking investigations, gathering and assessing evidence, and where appropriate progressing enforcement action. Strong organisational skills, the ability to manage competing priorities and a commitment to delivering high-quality services in a fast-paced environment are key. If you are passionate about improving the quality of life for local communities and thrive on tackling complex challenges, we would like to hear from you.

You’ll investigate and resolve complaints relating to anti-social behaviour, statutory nuisance and community safety, using a range of enforcement powers where appropriate. You’ll manage complex casework, gather evidence and work closely with residents, Police and partner agencies to achieve positive outcomes. The role also involves preparing legal documentation, attending court or hearings when required, and participating in out-of-hours enforcement and patrol work.

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

We’re seeking a proactive and resilient professional who is passionate about making a visible difference in local communities. You’ll be a confident communicator who enjoys building relationships, solving complex problems and working collaboratively with partners. Whether engaging with residents, maintaining a visible presence through patrols, or supporting community safety initiatives, you’ll be driven by achieving positive outcomes and improving neighbourhoods.

This is a community-focused role, with a balance of office-based and field-based working across the borough.

Good numeracy and literacy with a minimum of GCSE A-C including Maths and English. Able to attend meetings in the evenings, to work outside normal office hours and to work beyond minimum hours when required to achieve deadlines. The job is subject to an Enhanced DBS check.

Diversity: Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply.

The Council reserves the right to close adverts early if there is a large response.