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- Tasks: Investigate social housing fraud and support the Council in housing those in need.
- Company: Join a vibrant team in Lewisham, a Borough of Sanctuary.
- Benefits: Generous holiday, pension scheme, flexible working, and staff discounts.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong communication skills and a passion for tackling tenancy issues.
- Other info: Hybrid work model with excellent training and career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
We are seeking an enthusiastic and dynamic Tenancy Audit Officer to work within our Tenancy Audit Team. You will be tackling social housing fraud and supporting the Council to house those in most need.
What’s the role?
- Visiting council properties to establish who lives there and whether the property is abandoned or sublet.
- Reviewing different information to establish the true nature of the tenancy.
- Where a breach of the tenancy exists, serving the relevant legal notices, and attending court to give evidence.
- Aiming to recover properties so they can be re-let in line with the Council's allocation policy.
What’s in it for you?
- Excellent training and development opportunities.
- Generous holiday allowance.
- Local Government Pension scheme.
- Flexible working and family friendly policies.
- Season ticket and bicycle loans.
- A range of staff discounts including local subsidised gym memberships.
- Supportive staff networks.
What we’re looking for
- Passionate about dealing with breaches of tenancy.
- Confident with an ability to stay calm in challenging situations.
- Excellent communication skills and the ability to write accurate reports with an attention to detail.
- Capable of working with others and great people skills.
- Track record of delivering results and high customer satisfaction.
Location
The job is primarily on site across the borough of Lewisham, but we operate a hybrid approach where you will be required to work in the office and from home on a regular basis.
Tenancy Audit Officer in London employer: Lewisham Council
Contact Detail:
Lewisham Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Audit Officer in London
✨Tip Number 1
Get to know the Council's values and mission. When you’re chatting with them, show that you’re not just a fit for the role but also for their culture. We want to see your passion for supporting diverse communities shine through!
✨Tip Number 2
Practice your communication skills! You’ll need to be calm and collected when discussing sensitive issues like tenancy breaches. We suggest role-playing potential scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions about the role and the team. This shows you’re genuinely interested and helps you figure out if it’s the right fit for you too. Plus, we love seeing candidates who are engaged and curious!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to tackling social housing fraud in Lewisham!
We think you need these skills to ace Tenancy Audit Officer in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for tackling social housing fraud shine through. We want to see that you genuinely care about making a difference in our communities!
Be Detail-Oriented: Since the role requires excellent report writing skills, make sure your application is clear and free of errors. We appreciate attention to detail, so double-check your work before hitting send!
Highlight Your People Skills: This job involves working with various stakeholders, so don’t forget to mention your great communication skills. Share examples of how you've successfully navigated challenging situations with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Lewisham Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenancy Audit Officer. Familiarise yourself with social housing policies, tenancy laws, and the specific challenges faced in Lewisham. This will show your enthusiasm and commitment to tackling social housing fraud.
✨Showcase Your People Skills
Since this role involves visiting properties and interacting with tenants, be prepared to discuss your experience in handling challenging situations. Share examples where you've successfully communicated or resolved conflicts, highlighting your calmness and professionalism.
✨Attention to Detail is Key
As you'll be reviewing tenancy information and writing reports, demonstrate your attention to detail during the interview. Bring along a sample report or documentation you've worked on in the past, and be ready to explain how you ensure accuracy in your work.
✨Ask Insightful Questions
Prepare thoughtful questions about the Tenancy Audit Team and the challenges they face. This not only shows your interest in the role but also helps you gauge if the position aligns with your values and career goals. For example, ask about the support available for staff dealing with difficult cases.
