Senior Caretaker in London

Senior Caretaker in London

London Full-Time 27400 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Keep our community spaces clean and safe while supporting residents.
  • Company: Join Lewisham Council, a proud Borough of Sanctuary.
  • Benefits: Generous holiday, pension scheme, flexible hours, and staff discounts.
  • Why this job: Make a real difference in a vibrant, diverse community.
  • Qualifications: Customer service skills and a commitment to equality.
  • Other info: Opportunities for training and career development.

The predicted salary is between 27400 - 28000 £ per year.

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities. We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, and for our work in championing the rights of refugees and migrants.

We are looking for someone who can provide high quality, customer focused and responsive service to Lewisham residents.

Put simply, our caretakers clean and maintain the shared areas of the buildings and estates that we manage. They take pride in ensuring that our residents live in an environment that is safe, clean and tidy.

Responsibilities include, but are not limited to:

  • Sweeping and cleaning all internal and external communal areas on a scheduled and a reactive basis, including the safe use of appropriate equipment, chemicals, and materials.
  • Removing fly-tipping, lumber or other bulky items, from communal areas and dwellings to an appropriate area, including loading vehicles and if appropriate, driving to a disposal site.
  • Carrying out systematic checks on a scheduled or reactive basis, and 'sorting or reporting' problems, including but not limited to chutes, litter bins, communal lighting, fire safety hazards and communal repairs.
  • Requesting and monitoring repairs to communal areas, using appropriate means or as identified by managers or supervisors.
  • Identifying and reporting any welfare or safeguarding concerns about vulnerable residents.
  • Identifying and reporting nuisance, anti-social behaviour or criminal behaviour and providing evidence to support enforcement action - including the provision of information on individuals, actively looking for evidence as required, and providing witness statements.

What’s in it for you?

  • Excellent training and development opportunities, plus a range of benefits including:
  • Generous holiday allowance.
  • Local Government Pension scheme.
  • Flexible working and family friendly policies.
  • Season ticket and bicycle loans.
  • A range of staff discounts including local subsidised gym memberships.
  • Supportive staff networks.

We are looking for someone who:

  • Is able to deputise for the Caretaking Team Manager.
  • Takes pride in their work.
  • Has an awareness of - and a commitment to - equality of access and opportunity in a diverse community.
  • Maintains excellent customer service in all areas of work.
  • Takes responsibility for their own learning and development.
  • Engages with colleagues and management to support the delivery of excellent services for the benefit of our residents and stakeholders.
  • Complies with all policies and procedures - including those relating to Health & Safety and Equality & Diversity.

Location: Our caretakers work at and from a variety of locations across the London borough of Lewisham.

Special conditions: A clean, full manual UK/EU driver’s licence with Category B. There may be opportunities to work at weekends on a rota basis. The job is subject to a basic DBS check.

The recruitment process is anonymous and we don’t accept CVs. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

Diversity: Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.

The Council reserves the right to close adverts early if there is a large response.

Senior Caretaker in London employer: Lewisham Council

Lewisham Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises the well-being of its employees and the diverse community it serves. With excellent training and development opportunities, generous holiday allowances, and flexible working policies, staff are empowered to grow professionally while making a meaningful impact in the lives of residents. Working in the vibrant borough of Lewisham not only offers a chance to contribute to a rich cultural tapestry but also provides access to various employee benefits, including local discounts and a strong commitment to equality and diversity.
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Contact Detail:

Lewisham Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Caretaker in London

✨Tip Number 1

Get to know the community! Before your interview, take some time to learn about Lewisham and its diverse culture. This will not only help you connect with the residents but also show that you genuinely care about the role.

✨Tip Number 2

Show off your customer service skills! During interviews, share specific examples of how you've provided excellent service in the past. Remember, this role is all about making a difference for the residents, so let that passion shine through.

✨Tip Number 3

Be proactive! If you notice any issues during your visit to the area, mention them during your interview. This demonstrates your commitment to maintaining a safe and clean environment for everyone.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the resources you need to prepare for the process right there.

We think you need these skills to ace Senior Caretaker in London

Customer Service
Cleaning and Maintenance
Health & Safety Compliance
Problem Reporting
Welfare and Safeguarding Awareness
Anti-Social Behaviour Reporting
Team Collaboration
Manual Driving Skills
Attention to Detail
Time Management
Adaptability
Communication Skills
Commitment to Equality and Diversity

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how you fit into the role of Senior Caretaker, so make sure you understand what’s expected and how your skills align with the responsibilities.

Tailor Your Supporting Statement: When writing your supporting statement, be specific! We’re looking for examples that demonstrate how you meet each of the person specification criteria. Don’t just say you have experience; show us how it relates to the role!

Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Avoid jargon and keep your sentences short. This helps us quickly see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the resources you need to help you along the way.

How to prepare for a job interview at Lewisham Council

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Senior Caretaker. Familiarise yourself with tasks like cleaning communal areas, handling repairs, and addressing resident concerns. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

Since this role is all about providing excellent service to residents, be prepared to share examples of how you've handled customer interactions in the past. Highlight any experiences where you resolved issues or improved someone's day, as this will resonate well with the interviewers.

✨Demonstrate Your Commitment to Diversity

Lewisham prides itself on being a diverse community, so it's important to express your understanding and commitment to equality and inclusion. Share any relevant experiences or training that showcase your ability to work effectively in a multicultural environment.

✨Prepare for Practical Scenarios

Expect to be asked about how you'd handle specific situations, such as dealing with anti-social behaviour or reporting safety hazards. Think through these scenarios beforehand and be ready to discuss your approach, showing that you can think on your feet and prioritise resident safety.

Senior Caretaker in London
Lewisham Council
Location: London
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