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- Tasks: Provide top-notch customer care in a telecare service for vulnerable residents.
- Company: Local government authority dedicated to community safety and support.
- Benefits: Competitive salary, Local Government Pension scheme, and training opportunities.
- Why this job: Make a real difference in people's lives while working with digital technologies.
- Qualifications: Experience in adult social care and a knack for tech.
- Other info: Flexible shifts including nights and weekends, with career growth potential.
The predicted salary is between 37509 - 38637 £ per year.
A local government authority is seeking a Telecare Officer to provide excellent customer care within a telecare service, ensuring the safety of vulnerable residents. This role requires experience in adult social care and aptitude for digital technologies.
Offering a salary of £37,509 - £38,637 annually, with generous benefits including a Local Government Pension scheme and training opportunities.
The position requires candidates to work shifts including nights and weekends, and an enhanced DBS check is necessary.
Emergency Telecare Officer - Rapid At-Home Safety in London employer: Lewisham Council
Contact Detail:
Lewisham Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Telecare Officer - Rapid At-Home Safety in London
✨Tip Number 1
Make sure you know your stuff about adult social care! Brush up on the latest practices and technologies in telecare. This will not only help you stand out but also show that you're genuinely interested in keeping vulnerable residents safe.
✨Tip Number 2
Practice your customer care skills! Think of scenarios where you might need to handle difficult situations with residents or their families. We all know that empathy and communication are key, so be ready to showcase these during your interview.
✨Tip Number 3
Don’t forget to highlight your flexibility! Since this role involves shifts, including nights and weekends, let them know you’re up for it. Share any previous experiences where you’ve successfully managed a flexible schedule.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the community, just like you!
We think you need these skills to ace Emergency Telecare Officer - Rapid At-Home Safety in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in adult social care and any relevant digital skills. We want to see how your background aligns with the role of an Emergency Telecare Officer, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent customer care and how you can contribute to the safety of vulnerable residents. Keep it personal and engaging – we love a good story!
Showcase Your Availability: Since this role involves shifts, including nights and weekends, make sure to mention your flexibility in your application. We appreciate candidates who are ready to jump in whenever needed, so let us know your availability upfront!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Lewisham Council
✨Know Your Stuff
Make sure you brush up on your knowledge of adult social care and telecare services. Familiarise yourself with the specific needs of vulnerable residents and how technology can enhance their safety. This will show that you're not just interested in the role, but that you understand its importance.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've provided excellent customer care. Think about situations where you’ve gone above and beyond to help someone, especially in a challenging environment. This will demonstrate your ability to handle the demands of the role effectively.
✨Be Ready for Shift Work
Since the role requires working nights and weekends, be prepared to discuss your availability and flexibility. It’s a good idea to express your willingness to adapt to the shift patterns, as this shows commitment and understanding of the job's requirements.
✨Get Comfortable with Technology
As the role involves digital technologies, make sure you’re familiar with common telecare systems and tools. If possible, practice using similar technologies before the interview. Being tech-savvy will give you an edge and reassure the interviewers that you can handle the digital aspects of the job.
