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- Tasks: Keep our community spaces clean and safe while making a real difference.
- Company: Join a welcoming team in the vibrant borough of Lewisham.
- Benefits: Enjoy generous holidays, flexible working, and great staff discounts.
- Why this job: Be part of a diverse community and help improve residents' lives.
- Qualifications: Pride in your work and commitment to excellent customer service.
- Other info: Opportunities for training and development in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, and for our work in championing the rights of refugees and migrants.
We are looking for someone who can provide high quality, customer focused and responsive service to Lewisham residents.
Put simply, our caretakers clean and maintain the shared areas of the buildings that we manage. They take pride in ensuring that our residents live in an environment that is safe, clean and tidy.
Responsibilities include, but are not limited to:
- Sweeping and cleaning all internal and external communal areas on a scheduled and a reactive basis, including the safe use of appropriate equipment, chemicals, and materials.
- Removing fly-tipping, lumber or other bulky items, from communal areas and dwellings to an appropriate area, including loading vehicles and if appropriate, driving to a disposal site.
- Carrying out systematic checks on a scheduled or reactive basis, and ‘sorting or reporting’ problems, including but not limited to chutes, litter bins, communal lighting, fire safety hazards and communal repairs.
- Requesting and monitoring repairs to communal areas, using appropriate means or as identified by managers or supervisors.
- Identifying and reporting any welfare or safeguarding concerns about vulnerable residents.
- Identifying and reporting nuisance, anti-social behaviour or criminal behaviour and providing evidence to support enforcement action – including the provision of information on individuals, actively looking for evidence as required, and providing witness statements.
What’s in it for you?
- Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance.
- Local Government Pension scheme.
- Flexible working and family friendly policies.
- Season ticket and bicycle loans.
- A range of staff discounts including local subsidised gym memberships.
- Supportive staff networks.
What we’re looking for:
- Takes pride in their work.
- Has an awareness of - and a commitment to - equality of access and opportunity in a diverse community.
- Maintains excellent customer service in all areas of work.
- Takes responsibility for their own learning and development.
- Engages with colleagues and management to support the delivery of excellent services for the benefit of our residents and stakeholders.
- Complies with all policies and procedures - including those relating to Health & Safety and Equality & Diversity.
Location: Our caretakers work at and from a variety of locations across the borough of Lewisham.
Special conditions: A clean, full manual UK/EU driver’s licence with Category B. There may be opportunities to work at weekends on a rota basis. The job is subject to a basic DBS check.
Caretaker in London employer: Lewisham Council
Contact Detail:
Lewisham Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker in London
✨Tip Number 1
Get to know the community! Spend some time in Lewisham, chat with locals, and understand their needs. This will not only help you connect better during interviews but also show that you genuinely care about the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle complaints or issues. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show off your pride in your work! When you get the chance to speak about your previous experiences, highlight specific examples where you went above and beyond to maintain cleanliness and safety in shared spaces.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to support the community.
We think you need these skills to ace Caretaker in London
Some tips for your application 🫡
Show Your Pride in Your Work: When you're writing your application, let us know how you take pride in what you do. Share examples of how you've maintained cleanliness and safety in previous roles, as this is key for our caretakers.
Highlight Your Customer Service Skills: We want to see that you can provide excellent customer service. Mention any experiences where you've gone above and beyond for residents or customers, as this will resonate with our commitment to the community.
Demonstrate Your Commitment to Diversity: Since we’re all about embracing diversity, make sure to include your understanding and commitment to equality of access and opportunity. This shows us you’re a great fit for our vibrant community.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lewisham Council
✨Know Your Community
Before the interview, take some time to learn about Lewisham and its diverse communities. Understanding the local culture and the specific needs of residents will show your commitment to providing excellent customer service.
✨Showcase Your Cleaning Skills
Be prepared to discuss your experience with cleaning and maintenance. Highlight any relevant skills or previous roles where you ensured a safe and tidy environment. Mention specific equipment or techniques you’re familiar with to demonstrate your expertise.
✨Emphasise Teamwork and Communication
This role requires collaboration with colleagues and management. Share examples of how you've worked effectively in a team, communicated issues, or supported others in achieving common goals. This will illustrate your ability to engage with others for the benefit of residents.
✨Demonstrate Your Commitment to Safety
Safety is paramount in this role. Be ready to discuss your understanding of health and safety policies, as well as any experience you have in identifying and reporting hazards. Showing that you prioritise safety will resonate well with the interviewers.
