At a Glance
- Tasks: Manage complex ASB cases and work with local communities to ensure safety.
- Company: Lewisham Council, a proud Borough of Sanctuary championing diverse communities.
- Benefits: Generous holiday, flexible working, pension scheme, and staff discounts.
- Other info: Hybrid working model with excellent training and career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in ASB case management and strong communication skills.
The predicted salary is between 40404 - 41637 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Do you have a desire to ensure that local residents feel safe in their homes? Do you have experience of using relevant housing and anti-social behaviour (ASB) legislation and good practice to address ASB and reduce the harm that it causes? Are you able to work effectively as part of a team and build relationships with key stakeholders, and use partnership working to deliver positive outcomes for our tenants and local communities? Are you a problem solver who is able to assess risk and offer practical solutions to complex situations?
As an ASB Officer reporting to the ASB Manager, you will be part of a team managing high risk and complex ASB and hate incident cases involving council tenants and impacting our local communities. You will manage your own caseload from referral through to successful resolution, and provide advice and guidance to colleagues in the Housing Directorate as well as local residents and partner agencies. You will take a victim led approach and work in partnership with other agencies using the full range of tools and powers available to us to address ASB and reduce the harm that it causes to Lewisham residents.
What’s in it for you? Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
You will have experience of working in partnership to address ASB, managing cases from initial reports through to successful case resolution, including making applications to court. You will be flexible and innovative and able to offer and embrace new approaches to problem solving. You will have a good understanding of the issues and challenges facing a social housing provider regarding ASB, be resilient under pressure and able to respond effectively when faced with conflicting demands. You will have excellent communication skills and a desire to keep our diverse communities safe from harm.
The job is primarily based in Laurence House, Catford, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
The postholder may be required to attend meetings outside of normal working hours. The job is subject to a basic DBS check.
Salary: £40,404 - £41,637 per annum (SO1)
Diversity: Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at.
ASB Officer in London employer: Lewisham Council
Join Lewisham Council as a Social Worker and be part of a team that truly makes a difference in the lives of children and young people within our vibrant, culturally diverse community. With excellent training and development opportunities, generous holiday allowances, and a supportive work culture that values flexibility and family-friendly policies, you will thrive in an environment committed to championing the rights of all children. Located conveniently in Catford, with easy access to transport links, this role offers a unique chance to contribute to meaningful change while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land ASB Officer in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Lewisham Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Lewisham Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Lewisham Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Lewisham Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace ASB Officer in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Lewisham Council:Before hitting send, make sure to tailor your application specifically to Lewisham Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Lewisham Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
