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- Tasks: Provide housing advice and support to clients in need, preventing homelessness.
- Company: Join Lewisham Council, a leader in community support and diversity.
- Benefits: Generous holiday, pension scheme, flexible working, and staff discounts.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong customer service skills and a commitment to helping others.
- Other info: Hybrid working model with opportunities for personal growth.
The predicted salary is between 32000 - 38000 £ per year.
Join Lewisham Council as a Housing Advice & Early Intervention Officer and make a difference to our vibrant and culturally diverse communities. Lewisham is recognised as the UK’s first Borough of Sanctuary, championing the rights of refugees and migrants.
As the first point of contact, you will provide person‑centred support to clients seeking housing assistance and managing complex needs. You will offer expert advice, guidance and practical support, conduct holistic assessments, and make referrals to prevent homelessness and reduce reliance on crisis services. Administrative tasks will also be part of your role, ensuring smooth service delivery and that clients receive the right support every step of the way.
What’s in it for you?
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family‑friendly policies
- Season ticket and bicycle loans
- Staff discounts, including subsidised gym memberships
- Supportive staff networks
What We’re Looking For
We are looking for a high‑performing individual committed to excellent standards of customer service in a fast‑paced environment.
Location
The role is based in Laurence House, Catford, London, SE6 4RU. A hybrid working model is employed: you will be required to work both in the office and from home on a regular basis.
Special Conditions
- The job is subject to a Basic DBS check
- The recruitment process is anonymous and we do not accept CVs. Please read the applicant handbook for guidance. Complete the application fully and ensure your supporting statement addresses each person specification criterion.
Contact
For an informal discussion about this job, please contact Fergus Downie (Fergus.Downie@lewisham.gov.uk).
Salary
£37,509 - £38,637 per annum (Scale 6)
Diversity
Lewisham Council is a Disability Confident employer. We welcome applications from all abilities. If you require reasonable adjustments in the application or interview process, please contact the lead contact on this advert. We support the access‑to‑work scheme; further details are available at www.gov.uk/access-to-work/apply.
Employment Information
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Other (Government Administration)
Housing Advice & Early Intervention Officer in City of London employer: Lewisham Council
Contact Detail:
Lewisham Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advice & Early Intervention Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Lewisham Council. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by understanding the specific challenges faced by diverse communities in housing. Show us you’re not just about ticking boxes; demonstrate your passion for making a real difference!
✨Tip Number 3
Practice your person-centred approach! Think of scenarios where you’ve helped others or resolved conflicts. We want to see how you can apply that experience to support clients with complex needs.
✨Tip Number 4
Don’t forget to check our website for any updates or additional roles that might suit you. Applying directly through us shows your enthusiasm and commitment to being part of our team!
We think you need these skills to ace Housing Advice & Early Intervention Officer in City of London
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences match what we're looking for, so make sure you understand the key responsibilities and requirements.
Tailor Your Supporting Statement: Your supporting statement is your chance to shine! Make sure it addresses each criterion in the person specification. We love seeing how your unique experiences can contribute to our mission of supporting diverse communities.
Be Person-Centred in Your Approach: Since this role is all about providing support to clients, highlight any relevant experience you have in person-centred care or advice. Show us how you can connect with people and understand their needs—this is crucial for the Housing Advice & Early Intervention Officer role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the resources you need to help you along the way!
How to prepare for a job interview at Lewisham Council
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Housing Advice & Early Intervention Officer. Understand the challenges faced by clients seeking housing assistance and be ready to discuss how you would approach these situations. This shows your commitment to making a difference in the community.
✨Showcase Your Empathy
Since this role involves person-centred support, prepare examples that highlight your ability to empathise with clients. Think about times when you've helped someone in need or navigated complex situations. This will demonstrate your suitability for providing the compassionate support required.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responding to hypothetical situations related to housing advice and early intervention. This will help you articulate your thought process and show how you can effectively manage complex needs.
✨Prepare Your Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, the hybrid working model, or the support available for staff. This not only shows your interest but also helps you gauge if the role is the right fit for you.