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- Tasks: Support the Prevention & Family Help Service with administrative tasks and customer care.
- Company: Lewisham Council champions diversity and supports vibrant communities in London.
- Benefits: Enjoy a full-time role with a competitive salary and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing valuable skills in a supportive environment.
- Qualifications: Experience in admin, strong ICT skills, and a customer-focused attitude are essential.
- Other info: This role requires a DBS check and offers flexible working across various locations.
The predicted salary is between 26400 - 27600 ÂŁ per year.
Join to apply for the Business Support Officer role at Lewisham Council
Join to apply for the Business Support Officer role at Lewisham Council
Job Description
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
Job Description
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
An exciting recruitment opportunity to join the Prevention & Family Help Service, as a Business Support Officer is now available!
The role
This is a permanent full time role (35 hours weekly). The successful candidate will provide support within the Prevention and Family Advice service, including Family Thrive Service, delivering a high quality and effective standards of customer care at all times.
The successful candidate will:
- Demonstrate experience of administrative and business support processes, including the requirements relating to handling sensitive data and information, particularly in relation to the Data Protection Act 1998 and General Data Protection Regulations 2018
- Have ability to work effectively under supervision, delivering allocated tasks and work priorities within a changing environment to meet deadlines on a day today basis
- Confidently use core business ICT systems (including but not limited to Word, Outlook, Excel, EHM, LCS and SharePoint)
- Possess well-developed organisational and time management skills
- Responsive and customer-focused attitude, with a flexible approach to working as part of a team and a willingness to learn new skills
Location
The job is based in Laurence House and various Family Hubs across London Borough of Lewisham.
Special conditions
- The job is subject to a DBS check
Applicant handbook – please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For any further information about this job, please contact Sherene Fekarurhobo – Interim Group Manager – Prevention and Family Advice –
Please click here to view the Job Description and Person Specification
Salary
ÂŁ31,434 – ÂŁ33,291 per annum (SC4)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at Council has a dedicated employment support service, Lewisham Works , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
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Business Support Officer employer: Lewisham Council
Contact Detail:
Lewisham Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Word, Excel, and SharePoint. Consider taking online tutorials or courses to enhance your skills and demonstrate your proficiency during the interview.
✨Tip Number 2
Research Lewisham Council's values and recent initiatives, especially those related to community support and diversity. This knowledge will help you align your answers with their mission and show that you're genuinely interested in contributing to their goals.
✨Tip Number 3
Prepare examples from your past experiences that showcase your organisational and time management skills. Be ready to discuss how you've successfully handled multiple tasks or adapted to changing priorities in a previous role.
✨Tip Number 4
Network with current or former employees of Lewisham Council through platforms like LinkedIn. Engaging with them can provide valuable insights into the work culture and expectations, which can be beneficial for your interview preparation.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Business Support Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong Supporting Statement: Your supporting statement should clearly address each criterion listed in the person specification. Use specific examples from your past experiences to demonstrate how you meet these criteria, particularly focusing on your administrative skills and customer care experience.
Highlight Relevant Skills: Make sure to emphasise your proficiency with core business ICT systems mentioned in the job description, such as Word, Excel, and SharePoint. Provide examples of how you've used these tools effectively in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Lewisham Council
✨Know Your Role
Familiarise yourself with the specific responsibilities of a Business Support Officer at Lewisham Council. Understand the importance of customer care and how your role contributes to the community.
✨Demonstrate Your Skills
Be prepared to discuss your experience with administrative processes and handling sensitive data. Highlight your proficiency in core business ICT systems like Word, Excel, and SharePoint, as these are crucial for the role.
✨Show Your Adaptability
The role requires working effectively under supervision and adapting to changing environments. Be ready to provide examples of how you've successfully managed deadlines and priorities in previous positions.
✨Emphasise Teamwork and Learning
Express your willingness to work as part of a team and your eagerness to learn new skills. This attitude aligns well with the council's values and will demonstrate your commitment to contributing positively to the workplace.
