At a Glance
- Tasks: Support adults in living fulfilling lives through effective administration and customer service.
- Company: Join Lewisham Council, a champion for diverse communities and sanctuary for refugees.
- Benefits: Generous holiday, local pension scheme, flexible working, and staff discounts.
- Other info: Hybrid working environment with excellent training and career growth opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong organisational and communication skills, with experience in customer-focused roles.
The predicted salary is between 32442 - 33384 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Do you have excellent organisational skills? Do you like communicating with a variety of people? Are you proficient in Microsoft Office packages? Then you may be our ideal person to join our small team, playing a vital role in supporting adults to live fulfilling, independent lives in their communities. As a Business Support Officer, you’ll be at the heart of the service, helping everything run smoothly while making a real difference every day.
As a Business Support Officer within the Shared Lives Service, you will play a key role in ensuring the smooth day-to-day delivery of Adult Social Care services. You will provide high-quality administrative and customer support, managing enquiries, maintaining accurate records, and supporting meetings, training, and service processes. Your work will help the team deliver efficient, responsive, and person-centred services.
The opportunity to make a real difference in a community-based service supporting adults includes:
- A varied and fast-paced role with opportunities to develop your skills
- Being part of a supportive team within Lewisham’s Adult Social Care services
- Flexible and collaborative working environment
- Excellent training and development opportunities
- A range of benefits including generous holiday allowance, Local Government Pension scheme, flexible working and family friendly policies, season ticket and bicycle loans, and a range of staff discounts including local subsidised gym memberships
- Supportive staff networks
We are looking for someone who is organised, proactive, and able to manage a range of administrative tasks in a busy environment. You will have strong communication skills and be confident dealing with customers sensitively and professionally. You should be comfortable using ICT systems, maintaining accurate records, and handling confidential information. We value someone who can work both independently and as part of a team, show initiative, and adapt to changing priorities. Experience in a customer-focused or administrative role will be important.
The job is primarily based in Ladywell Day Centre, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Occasional weekend working is required for this job. The job is subject to a DBS check. The recruitment process is anonymous and we don’t accept CVs. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
The Council reserves the right to close adverts early if there is a large response.
Business Support Officer employer: Lewisham Council
Join Lewisham Council as a Business Support Officer and become part of a dedicated team making a tangible impact in our diverse community. With a strong emphasis on employee development, flexible working arrangements, and a supportive work culture, you will have the opportunity to grow your skills while contributing to meaningful social care services. Enjoy generous benefits including a local government pension scheme, staff discounts, and a collaborative environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Lewisham Council!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Lewisham Council.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Lewisham Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Lewisham Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Lewisham Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Lewisham Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Lewisham Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Lewisham Council.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Lewisham Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Lewisham Council and how you would contribute to adapting HR strategies.
